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The backup process completed, but errors occurred

Discussion in 'Data Protection' started by stormy, May 6, 2016.

  1. stormy

    stormy Well-Known Member

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    I've started getting notifications about the backup encountering a number of errors (1 to 10, depending on the server). The backup log ends with "info [backup] Final state is Backup::PartialFailure (0)".

    How can I find the errors in the log? If I search for "error" I get a ton of results, because almost every account has this:

    /bin/gtar: --: Cannot stat: No such file or directory
    /bin/gtar: Error exit delayed from previous errors

    If I search for "fail" I find some mysql related errors, but I don't find the total number of errors that is reported.
     
    #1 stormy, May 6, 2016
  2. vanessa

    vanessa Well-Known Member
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    Can you pastebin the entire log (you can omit IPs and username)
     
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    #2 vanessa, May 6, 2016
  3. stormy

    stormy Well-Known Member

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    Thanks, but I'm afraid I can't. The log is several MB long.
     
    #3 stormy, May 6, 2016
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    The best way to address the issue is to go through the entire backup log and address each error message one at a time. Could you post some examples of the type of error messages you are seeing?

    Thank you.
     
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    #4 cPanelMichael, May 11, 2016
  5. stormy

    stormy Well-Known Member

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    Hi Michael,

    The thing is, cPanel "knows" how many errors there are. How does it count them? If I knew, I could search for the string or whatever it is.

    The word "error" appears more than 1000 times, because every account shows at least this error:

    Code:
    /bin/gtar: --: Cannot stat: No such file or directory
/bin/gtar: Error exit delayed from previous errors
    That error doesn't cause the backup to "fail", because I have one server which ends the backups with "success" and it has this in the log as well.
     
    #5 stormy, May 11, 2016
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    There are several reasons you may see error messages such as "/bin/gtar: Error exit delayed from previous errors", including the existence of files/directories at the start of the backup process that no longer exist when it's time to package the file. Feel free to open a support ticket so we can take a closer look at your backup logs and determine any specific causes for the error messages.

    Thank you.
     
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    #6 cPanelMichael, May 23, 2016
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