Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

The backup process completed, but errors occurred

Discussion in 'Data Protection' started by stormy, May 6, 2016.

  1. stormy

    stormy Well-Known Member

    Joined:
    Nov 22, 2003
    Messages:
    133
    Likes Received:
    11
    Trophy Points:
    168
    Location:
    Spain
    cPanel Access Level:
    Root Administrator
    I've started getting notifications about the backup encountering a number of errors (1 to 10, depending on the server). The backup log ends with "info [backup] Final state is Backup::PartialFailure (0)".

    How can I find the errors in the log? If I search for "error" I get a ton of results, because almost every account has this:

    /bin/gtar: --: Cannot stat: No such file or directory
    /bin/gtar: Error exit delayed from previous errors

    If I search for "fail" I find some mysql related errors, but I don't find the total number of errors that is reported.
     
    #1 stormy, May 6, 2016
  2. vanessa

    vanessa Well-Known Member PartnerNOC

    Joined:
    Sep 26, 2006
    Messages:
    833
    Likes Received:
    28
    Trophy Points:
    178
    Location:
    Virginia Beach, VA
    cPanel Access Level:
    DataCenter Provider
    Can you pastebin the entire log (you can omit IPs and username)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 vanessa, May 6, 2016
  3. stormy

    stormy Well-Known Member

    Joined:
    Nov 22, 2003
    Messages:
    133
    Likes Received:
    11
    Trophy Points:
    168
    Location:
    Spain
    cPanel Access Level:
    Root Administrator
    Thanks, but I'm afraid I can't. The log is several MB long.
     
    #3 stormy, May 6, 2016
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    46,374
    Likes Received:
    2,044
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    The best way to address the issue is to go through the entire backup log and address each error message one at a time. Could you post some examples of the type of error messages you are seeing?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, May 11, 2016
  5. stormy

    stormy Well-Known Member

    Joined:
    Nov 22, 2003
    Messages:
    133
    Likes Received:
    11
    Trophy Points:
    168
    Location:
    Spain
    cPanel Access Level:
    Root Administrator
    Hi Michael,

    The thing is, cPanel "knows" how many errors there are. How does it count them? If I knew, I could search for the string or whatever it is.

    The word "error" appears more than 1000 times, because every account shows at least this error:

    Code:
    /bin/gtar: --: Cannot stat: No such file or directory
/bin/gtar: Error exit delayed from previous errors
    That error doesn't cause the backup to "fail", because I have one server which ends the backups with "success" and it has this in the log as well.
     
    #5 stormy, May 11, 2016
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    46,374
    Likes Received:
    2,044
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    There are several reasons you may see error messages such as "/bin/gtar: Error exit delayed from previous errors", including the existence of files/directories at the start of the backup process that no longer exist when it's time to package the file. Feel free to open a support ticket so we can take a closer look at your backup logs and determine any specific causes for the error messages.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 cPanelMichael, May 23, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - backup process completed
  1. nshah14285

    SOLVED The backup process completed, but 1 error occurred.

    nshah14285, Oct 18, 2018, in forum: Data Protection
    Replies:
    5
    Views:
    379
    cPanelLauren
    Nov 9, 2018
  2. dr_lucas

    The backup process completed, but 30 errors occurred.

    dr_lucas, Jul 16, 2018, in forum: Data Protection
    Replies:
    3
    Views:
    292
    cPanelLauren
    Jul 23, 2018
  3. Nirjonadda

    The backup process completed, but 2 errors occurred

    Nirjonadda, Apr 19, 2018, in forum: Data Protection
    Replies:
    5
    Views:
    252
    cPanelLauren
    Apr 20, 2018
  4. Havri

    The backup process completed, but 2 errors occurred.

    Havri, Oct 30, 2017, in forum: Data Protection
    Replies:
    1
    Views:
    522
    cPanelMichael
    Oct 31, 2017
  5. El.Psy.Kongroo

    Get backup process completion time?

    El.Psy.Kongroo, Nov 26, 2018, in forum: Data Protection
    Replies:
    2
    Views:
    230
    cPanelLauren
    Nov 27, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice