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The chkservd process has become non-responsive

Discussion in 'General Discussion' started by dev4i6, Nov 22, 2016.

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  1. dev4i6

    dev4i6 Registered

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    Hi guys,
    I am new to the cPanel and linux. Two months before I install cPanel in Google cloud and everything went smooth. But from yesterday, I am continuously receiving email with below information (I only put relevant information only):

    "[MY_PROJECT_NAME] HANG: ⚠: chkservd (10.128.0.3)"

    The chkservd process has become non-responsive.

    The chkservd subprocess with PID “18722” ran for “5 minutes and 1 second”. The system terminated this sub-process when it exceeded the time allowed between checks, which is “5 minutes”. To determine why, check the “ /var/log/chkservd.log ” and “ /usr/local/cpanel/logs/tailwatchd_log ” files.

    i.imgsafe.org/51b7ce996d.png

    And below log files are attached with email.

    Code:
    [B]Preview of “cpanel_chkservd_log_tail.txt” 
    [/B]
    [2016-11-22 13:48:44 +0000] Service check ....sshd [[check command:+][socket connect:N/A]]...spamd [[check command:+][socket connect:N/A]]...rsyslogd [[check command:+][socket connect:N/A]]...queueprocd [[check command:+][socket connect:N/A]]...pop [[check command:+][socket connect:+]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [[check command:+][socket connect:N/A]]...named [[check command:+][socket connect:N/A]]...mysql [[check command:+][socket connect:N/A]]...mailman [[check command:+][socket connect:N/A]]...lmtp [[check command:+][socket connect:+]]...ipaliases [[check command:+][socket connect:N/A]]...interval [[check command:N/A][socket connect:N/A]]...imap [[socket_service_auth:1][check command:+][socket connect:+]]...httpd [[check command:N/A][socket connect:+]]...ftpd [[socket_service_auth:1][check command :+][socket connect:+]]...exim-26 [[check command:N/A][socket connect:+]]...exim [[check command:+][socket connect:+]]...dnsadmin [[http_service_auth:1][check command:+][socket connect:+]]...crond [[check command:+][socket connect:N/A]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [[check command:+][socket connect:+]]...cpgreylistd [[check command:+][socket connect:N/A]]...cpdavd [[http_service_auth:1][check command:+][socket connect:+]]...cpanellogd [[check command:+][socket connect:N/A]]...cpanel_php_fpm [[check command:+][socket connect:N/A]]...Done
    [2016-11-22 13:48:44 +0000] OOM check ....Done
    [2016-11-22 13:48:44 +0000] Disk check .... /tmp (/tmp) [5.36%] ... / (/) [83.73%] ... /var/tmp (/var/tmp) [5.36%] ... {status:warn} ... ...Skipped Disk Notification (too soon)...... Done
    Loading services .....cpanel_php_fpm....cpanellogd....cpdavd....cpgreylistd....cphulkd....cpsrvd....crond....dnsadmin....exim....exim-26....ftpd....httpd....imap....ipaliases....lmtp....mailman....mysql....named....nscd....pop....queueprocd....rsyslogd....spamd....sshd..Done
    Service Check Finished
    [2016-11-22 13:48:35 +0000] Service check ....sshd [[check command:+][socket connect:N/A]]...spamd [[check command:+][socket connect:N/A]]...rsyslogd [[check command:+][socket connect:N/A]]...queueprocd [[check command:+][socket connect:N/A]]...pop [[check command:+][socket connect:+]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [[check command:+][socket connect:N/A]]...named [[check command:+][socket connect:N/A]]...mysql [[check command:+][socket connect:N/A]]...mailman [[check command:+][socket connect:N/A]]...lmtp [[check command:+][socket connect:+]]...ipaliases [[check command:+][socket connect:N/A]]...interval [[check command:N/A][socket connect:N/A]]...imap [[socket_service_auth:1][check command:+][socket connect:+]]...httpd [[check command:N/A][socket connect:+]]...ftpd [[socket_service_auth:1][check command:+][socket connect:+]]...exim-26 [[check command:N/A][socket connect:+]]...exim [[check command:+][socket connect:+]]...dnsadmin [[http_service_auth:1] [check command:+][socket connect:+]]...crond [[check command:+][socket connect:N/A]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [[check command:+][socket connect:+]]...cpgreylistd [[check command:+][socket connect:N/A]]...cpdavd [[http_service_auth:1][check command:+][socket connect:+]]...cpanellogd [[check command:+][socket connect:N/A]]...cpanel_php_fpm [[check command:+][socket connect:N/A]]...Done
    [2016-11-22 13:48:35 +0000] OOM check ....Done
    [2016-11-22 13:48:35 +0000] Disk check .... /var/tmp (/var/tmp) [5.36%] ... / (/) [83.78%] ... /tmp (/tmp) [5.36%] ... {status:warn} ... ...Skipped Disk Notification (too soon)...... Done
    Loading services .....cpanel_php_fpm....cpanellogd....cpdavd....cpgreylistd....cphulkd....cpsrvd....crond....dnsadmin....exim....exim-26....ftpd....httpd....imap....ipaliases....lmtp....mailman....mysql....named....nscd....pop....queueprocd....rsyslogd....spamd....sshd..Done
    Service Check Finished
    [B]
    [B]Preview of “cpanel_tailwatchd_log_tail.txt” [/B][/B]
    
    [20276] [2016-11-22 13:11:14 +0000] [Cpanel::TailWatch] [INFO] tailwatch saving positions and reloading configuration on SIG
    [30963] [2016-11-22 13:11:14 +0000] [Cpanel::TailWatch] [INFO] Flushing all readers
    [30963] [2016-11-22 13:11:14 +0000] [Cpanel::TailWatch] [INFO] tailwatch saving positions and reloading configuration on SIG
    [25840] [2016-11-22 13:11:14 +0000] [Cpanel::TailWatch] [INFO] Flushing all readers
    [25840] [2016-11-22 13:11:14 +0000] [Cpanel::TailWatch] [INFO] tailwatch saving positions and reloading configuration on SIG
    [15523] [2016-11-22 13:11:14 +0000] [Cpanel::TailWatch] [INFO] Flushing all readers
    [15523] [2016-11-22 13:11:14 +0000] [Cpanel::TailWatch] [INFO] tailwatch saving positions and reloading configuration on SIG
    [17397] [2016-11-22 13:11:14 +0000] [Cpanel::TailWatch] [INFO] Flushing all readers
    [17397] [2016-11-22 13:11:14 +0000] [Cpanel::TailWatch] [INFO] tailwatch saving positions and reloading configuration on SIG
    [4245] [2016-11-22 13:11:14 +0000] [Cpanel::TailWatch] [INFO] Flushing all readers
    
    I tried to read the log and understand the cause but it out of my knowledge.

    What could be the reason to happen this checkservd hang?
    Your help is appreciate to solve this problem.

    Thanks.
     
    #1 dev4i6, Nov 22, 2016
    Last edited by a moderator: Nov 23, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Do you notice any specific error or warning messages in those log files when reviewing the times that correspond with the email notifications? It looks like the log output you provided only shows the entries after the issue was already resolved.

    Thank you.
     
  3. svgr

    svgr Member

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    Hello,


    Facing the same issue here. It's causing outages for me every other day. Some data and logs I collected to diagnose the issue:

    Email subject: HANG: ⚠: chkservd

    Description:
    The chkservd sub-process with PID “6407” ran for “19 minutes and 47 seconds”. The system terminated this sub-process when it exceeded the time allowed between checks, which is “5 minutes”. To determine why, check the “ /var/log/chkservd.log ” and “ /usr/local/cpanel/logs/tailwatchd_log ” files.


    I have multiple emails with durations lasting from 6 minutes to 19 minutes.


    Outage: Considering a Pingdom reported outage from 19:28 to 20:28 on 11/23/2016, excerpts from the relevant logs are pasted below.


    /var/log/chkservd.log

    This does have some messages referring to a hang state. I've made them bold in the text. The third message in bold does show socket timeout, which means an ongoing outage. There were very high load averages at this time and 50-90% of the CPU was stuck in IO wait.



    Code:
    Loading services .....clamd....cpanellogd....cphulkd....cpsrvd....exim....ftpd....httpd....imap....mysql....named....nscd....queueprocd..Done
    [2016-11-23 18:49:15 +0000] Disk check .... /tmp (/var/tmp) [12.83%] ... /dev/vda1 (/) [89.13%] ... /usr/tmpDSK (/tmp) [12.83%] ... /dev/vdc (/backup) [51.5%] ... {status:warn} ... ...Skipped Disk Notification (too soon)...... Done
    [2016-11-23 18:49:15 +0000] OOM check ....Done
    [2016-11-23 18:49:15 +0000] Service check ....queueprocd [[check command:+][socket connect:N/A]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [[check command:+][socket connect:N/A]]...named [[check command:+][socket connect:N/A]]...mysql [[check command:+][socket connect:N/A]]...interval [[check command:N/A][socket connect:N/A]]...imap [[socket_service_auth:1][check command:+][socket connect:+]]...httpd [[check command:N/A][socket connect:+]]...ftpd [[socket_service_auth:1][check command:+][socket connect:+]]...exim [[check command:+][socket connect:+]]...entropychat [[check command:N/A][socket connect:N/A]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [[check command:+][socket connect:+]]...cpgreylistd [[check command:N/A][socket connect:N/A]]...cpanellogd [[check command:+][socket connect:N/A]]...clamd [[check command:+][socket connect:N/A]]...Done
    Service Check Finished
    Service Check Started
    Loading services .....clamd....cpanellogd....cphulkd....cpsrvd....exim....ftpd....httpd....imap....mysql....named....nscd....queueprocd..Done
    [2016-11-23 18:55:14 +0000] Disk check .... /tmp (/var/tmp) [12.81%] ... /dev/vda1 (/) [89.25%] ... /usr/tmpDSK (/tmp) [12.81%] ... /dev/vdc (/backup) [51.5%] ... {status:warn} ... ...Skipped Disk Notification (too soon)...... Done
    [2016-11-23 18:55:14 +0000] OOM check ....Done
    [2016-11-23 18:55:14 +0000] Service check ....queueprocd [[check command:+][socket connect:N/A]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [[check command:+][socket connect:N/A]]...named [[check command:+][socket connect:N/A]]...mysql [[check command:+][socket connect:N/A]]...interval [[check command:N/A][socket connect:N/A]]...imap [[socket_service_auth:1][check command:+][socket connect:+]]...httpd [[check command:N/A][socket connect:+]]...ftpd [[socket_service_auth:1][check command:+][socket connect:+]]...exim [[check command:+][socket connect:+]]...entropychat [[check command:N/A][socket connect:N/A]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [[check command:+][socket connect:+]]...cpgreylistd [[check command:N/A][socket connect:N/A]]...cpanellogd [[check command:+][socket connect:N/A]]...clamd [[check command:+][socket connect:N/A]]...Done
    Service Check Finished
    Service Check Started
    Loading services .....clamd....cpanellogd....cphulkd....cpsrvd....exim....ftpd....httpd....imap....mysql....named....nscd....queueprocd..Done
    [2016-11-23 19:01:02 +0000] Disk check .... /tmp (/var/tmp) [12.88%] ... /dev/vda1 (/) [89.14%] ... /usr/tmpDSK (/tmp) [12.88%] ... /dev/vdc (/backup) [51.5%] ... {status:warn} ... ...Skipped Disk Notification (too soon)...... Done
    [2016-11-23 19:01:02 +0000] OOM check ....Done
    [2016-11-23 19:01:02 +0000] Service check ....queueprocd [[check command:+][socket connect:N/A]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [[check command:+][socket connect:N/A]]...named [[check command:+][socket connect:N/A]]...mysql [[check command:+][socket connect:N/A]]...interval [[check command:N/A][socket connect:N/A]]...imap [[socket_service_auth:1][check command:+][socket connect:+]]...httpd [[check command:N/A][socket connect:+]]...ftpd [[socket_service_auth:1][check command:+][socket connect:+]]...exim [[check command:+][socket connect:+]]...entropychat [[check command:N/A][socket connect:N/A]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [[check command:+][socket connect:+]]...cpgreylistd [[check command:N/A][socket connect:N/A]]...cpanellogd [[check command:+][socket connect:N/A]]...clamd [[check command:+][socket connect:N/A]]...Done
    Service Check Finished
    Service Check Started
    Loading services .....clamd....cpanellogd....cphulkd....cpsrvd....exim....ftpd....httpd....imap....mysql....named....nscd....queueprocd..Done
    [2016-11-23 19:06:10 +0000] Disk check .... /tmp (/var/tmp) [12.94%] ... /dev/vda1 (/) [89.15%] ... /usr/tmpDSK (/tmp) [12.94%] ... /dev/vdc (/backup) [51.5%] ... {status:warn} ... ...Skipped Disk Notification (too soon)...... Done
    [2016-11-23 19:06:10 +0000] OOM check ....Done
    [2016-11-23 19:06:10 +0000] Service check ....queueprocd [[check command:+][socket connect:N/A]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [[check command:+][socket connect:N/A]]...named [[check command:+][socket connect:N/A]]...mysql [[check command:+][socket connect:N/A]]...interval [[check command:N/A][socket connect:N/A]]...imap [[socket_service_auth:1][check command:+][socket connect:+]]...httpd [[check command:N/A][socket connect:+]]...ftpd [[socket_service_auth:1][check command:+][socket connect:+]]...exim [[check command:+][socket connect:+]]...entropychat [[check command:N/A][socket connect:N/A]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [[check command:+][socket connect:+]]...cpgreylistd [[check command:N/A][socket connect:N/A]]...cpanellogd [[check command:+][socket connect:N/A]]...clamd [[check command:+][socket connect:N/A]]...Done
    Service Check Finished
    Service Check Started
    Loading services .....clamd....cpanellogd....cphulkd....cpsrvd....exim....ftpd....httpd....imap....mysql....named....nscd....queueprocd..Done
    [2016-11-23 19:15:08 +0000] Disk check .... /tmp (/var/tmp) [12.96%] ... /dev/vda1 (/) [89.17%] ... /usr/tmpDSK (/tmp) [12.96%] ... /dev/vdc (/backup) [51.5%] ... {status:warn} ... ...Skipped Disk Notification (too soon)...... Done
    [2016-11-23 19:15:08 +0000] OOM check ....Done
    [2016-11-23 19:15:08 +0000] Service check ....queueprocd [[check command:+][socket connect:N/A]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [[check command:+][socket connect:N/A]]...named [[check command:+][socket connect:N/A]]...mysql [[check command:+][socket connect:N/A]]...interval [[check command:N/A][socket connect:N/A]]...imap [[socket_service_auth:1][check command:+][socket connect:+]]...httpd [[check command:N/A][socket connect:+]]...ftpd [[socket_service_auth:1][check command:+][socket connect:+]]...exim [[check command:+][socket connect:+]]...entropychat [[check command:N/A][socket connect:N/A]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [[check command:+][socket connect:+]]...cpgreylistd [[check command:N/A][socket connect:N/A]]...cpanellogd [[check command:+][socket connect:N/A]]...clamd [[check command:+][socket connect:N/A]]...Done
    Service Check Finished
    Service Check Started
    Loading services .....clamd....cpanellogd....cphulkd....cpsrvd....exim....ftpd....httpd....imap....mysql....named....nscd....queueprocd..Done
    [2016-11-23 19:22:06 +0000] Disk check .... /tmp (/var/tmp) [12.88%] ... /dev/vda1 (/) [89.18%] ... /usr/tmpDSK (/tmp) [12.88%] ... /dev/vdc (/backup) [51.5%] ... {status:warn} ... ...Skipped Disk Notification (too soon)...... Done
    [2016-11-23 19:22:06 +0000] OOM check ....Done
    [2016-11-23 19:22:06 +0000] Service check ....queueprocd [[check command:+][socket connect:N/A]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [[check command:+][socket connect:N/A]]...named [[check command:+][socket connect:N/A]]...mysql [[check command:+][socket connect:N/A]]...interval [[check command:N/A][socket connect:N/A]]...imap [[socket_service_auth:1][check command:+][socket connect:+]]...httpd [[check command:N/A][socket connect:+]]...ftpd [[socket_service_auth:1][check command:+][socket connect:+]]...exim [[check command:+][socket connect:+]]...entropychat [[check command:N/A][socket connect:N/A]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [[check command:+][socket connect:+]]...cpgreylistd [[check command:N/A][socket connect:N/A]]...cpanellogd [[check command:+][socket connect:N/A]]...clamd [[check command:+][socket connect:N/A]]...Done
    Service Check Finished
    Service Check Started
    Loading services .....clamd....cpanellogd....cphulkd....cpsrvd....exim....ftpd....httpd....imap....mysql....named....nscd....queueprocd..Done
    [2016-11-23 19:27:10 +0000] Disk check .... /tmp (/var/tmp) [12.86%] ... /dev/vda1 (/) [89.19%] ... /usr/tmpDSK (/tmp) [12.86%] ... /dev/vdc (/backup) [51.5%] ... {status:warn} ... ...Skipped Disk Notification (too soon)...... Done
    [2016-11-23 19:27:10 +0000] OOM check ....Done
    [2016-11-23 19:27:10 +0000] Service check ....queueprocd [[check command:+][socket connect:N/A]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [[check command:+][socket connect:N/A]]...named [[check command:+][socket connect:N/A]]...mysql [[check command:+][socket connect:N/A]]...interval [[check command:N/A][socket connect:N/A]]...imap [[socket_service_auth:1][check command:+][socket connect:+]]...httpd [[check command:N/A][socket connect:+]]...ftpd [[socket_service_auth:1][check command:+][socket connect:+]]...exim [[check command:+][socket connect:+]]...entropychat [[check command:N/A][socket connect:N/A]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [[check command:+][socket connect:+]]...cpgreylistd [[check command:N/A][socket connect:N/A]]...cpanellogd [[check command:+][socket connect:N/A]]...clamd [[check command:+][socket connect:N/A]]...Done
    Service Check Finished
    Service Check Started
    Loading services .....clamd....cpanellogd....cphulkd....cpsrvd....exim....ftpd....httpd....imap....mysql....named....nscd....queueprocd..Done
    [2016-11-23 19:32:15 +0000] Disk check .... /tmp (/var/tmp) [12.91%] ... /dev/vda1 (/) [89.2%] ... /usr/tmpDSK (/tmp) [12.91%] ... /dev/vdc (/backup) [51.5%] ... {status:warn} ... ...Skipped Disk Notification (too soon)...... Done
    [2016-11-23 19:32:15 +0000] OOM check ....Done
    [2016-11-23 19:32:15 +0000] Service check ....queueprocd [[check command:+][socket connect:N/A]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [[check command:+][socket connect:N/A]]...named [[check command:+][socket connect:N/A]]...mysql [[check command:+][socket connect:N/A]]...interval [[check command:N/A][socket connect:N/A]]...imap [[socket_service_auth:1][check command:+][socket connect:+]]...httpd [[check command:N/A][socket connect:+]]...ftpd [[socket_service_auth:1][check command:+][socket connect:+]]...exim [[check command:+][socket connect:+]]...entropychat [[check command:N/A][socket connect:N/A]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [[check command:+][socket connect:+]]...cpgreylistd [[check command:N/A][socket connect:N/A]]...cpanellogd [[check command:+][socket connect:N/A]]...clamd [[check command:+][socket connect:N/A]]...Done
    Service Check Finished
    Service Check Started
    Loading services .....clamd....cpanellogd..Service Check Started
    ..cphulkd....cpsrvd....exim....ftpd....httpd..The previous service check is still running (574 second).  It will be terminated if still hanging after 2 check intervals. (1/2)
    ..imap....mysql....named....nscd....queueprocd..Done
    [2016-11-23 19:57:35 +0000] Disk check .... /tmp (/var/tmp) [12.72%] ... /dev/vda1 (/) [89.2%] ... /usr/tmpDSK (/tmp) [12.72%] ... /dev/vdc (/backup) [51.5%] ... {status:warn} ... Service Check Started
    The previous service check was still running (1187 second).  It was terminated.
    Loading services .....clamd....cpanellogd....cphulkd....cpsrvd....exim....ftpd....httpd....imap....mysql....named....nscd....queueprocd..Done
    Service Check Started
    The previous service check is still running (580 second).  It will be terminated if still hanging after 2 check intervals. (1/2)
    [2016-11-23 20:09:36 +0000] Disk check .... /tmp (/var/tmp) [12.45%] ... /dev/vda1 (/) [89.2%] ... /usr/tmpDSK (/tmp) [12.45%] ... /dev/vdc (/backup) [51.5%] ... {status:warn} ... ...Skipped Disk Notification (too soon)...... Done
    [2016-11-23 20:11:23 +0000] OOM check ....Done
    [2016-11-23 20:11:23 +0000] Service check ....queueprocd [[check command:+][socket connect:N/A]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [[check command:+][socket connect:N/A]]...named [[check command:+][socket connect:N/A]]...mysql [[check command:+][socket connect:N/A]]...interval [[check command:N/A][socket connect:N/A]]...imap [Service Check Started
    The previous service check was still running (1057 second).  It was terminated.
    Loading services .....clamd....cpanellogd....cphulkd....cpsrvd....exim....ftpd....httpd....imap....mysql....named....nscd....queueprocd..Done
    [2016-11-23 20:16:55 +0000] Disk check .... /tmp (/var/tmp) [12.5%] ... /dev/vda1 (/) [89.2%] ... /usr/tmpDSK (/tmp) [12.5%] ... /dev/vdc (/backup) [51.5%] ... {status:warn} ... ...Skipped Disk Notification (too soon)...... Done
    [2016-11-23 20:17:22 +0000] OOM check ....Done
    [2016-11-23 20:17:22 +0000] Service check ....queueprocd [[check command:+][socket connect:N/A]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [[check command:+][socket connect:N/A]]...named [[check command:+][socket connect:N/A]]...mysql [[check command:+][socket connect:N/A]]...interval [[check command:N/A][socket connect:N/A]]...imap [[socket_service_auth:1][check command:+][socket connect:+]]...httpd [Timeout while trying to get data from service: Died][check command:N/A][socket connect:-][socket failure threshold:1/3]]...ftpd [Service Check Started
    The previous service check is still running (343 second).  It will be terminated if still hanging after 2 check intervals. (1/2)
    [socket_service_auth:1][check command:+][socket connect:+]]...exim [[check command:+][socket connect:+]]...entropychat [[check command:N/A][socket connect:N/A]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [[check command:+][socket connect:+]]...cpgreylistd [[check command:N/A][socket connect:N/A]]...cpanellogd [[check command:+][socket connect:N/A]]...clamd [[check command:+][socket connect:N/A]]...Done
    Service Check Finished
    Service Check Started
    Loading services .....clamd....cpanellogd....cphulkd....cpsrvd....exim....ftpd....httpd....imap....mysql....named....nscd....queueprocd..Done
    [2016-11-23 20:27:13 +0000] Disk check .... /tmp (/var/tmp) [12.3%] ... /dev/vda1 (/) [89.21%] ... /usr/tmpDSK (/tmp) [12.3%] ... /dev/vdc (/backup) [51.5%] ... {status:warn} ... ...Skipped Disk Notification (too soon)...... Done
    [2016-11-23 20:27:19 +0000] OOM check ....Done
    [2016-11-23 20:27:19 +0000] Service check ....queueprocd [[check command:+][socket connect:N/A]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [[check command:+][socket connect:N/A]]...named [[check command:+][socket connect:N/A]]...mysql [[check command:+][socket connect:N/A]]...interval [[check command:N/A][socket connect:N/A]]...imap [[socket_service_auth:1]TCP Transaction Log:
    << * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE NAMESPACE STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
    >> A001 LOGIN __cpanel__service__auth__imap___FBnKiyzKvdRrqKrVq41ZIUIMh0FNX1gSyNInr1jEbLxjal9y0HkRS8fDOeBus3Z gFTBIvO2Fc3pKYsYeWynEr4LM7Bk7wDif1bwQwBL9cdqxCr8VjSylX2Z_BDDeLeG
    << * BYE Internal error occurred. Refer to server log for more information.
    imap: ** [* BYE Internal error occurred. Refer to server log for more information. != A001 OK]
    : Died][check command:+][socket connect:-][socket failure threshold:1/3]]...httpd [Timeout while trying to get data from service: Died][check command:N/A][socket connect:-][socket failure threshold:2/3]]...ftpd [[socket_service_auth:1][check command:+][socket connect:+]]...exim [[check command:+][socket connect:+]]...entropychat [[check command:N/A][socket connect:N/A]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [[check command:+][socket connect:+]]...cpgreylistd [[check command:N/A][socket connect:N/A]]...cpanellogd [[check command:+][socket connect:N/A]]...clamd [[check command:+][socket connect:N/A]]...Done
    Service Check Finished
    Service Check Started
    Loading services .....clamd....cpanellogd....cphulkd....cpsrvd....exim....ftpd....httpd....imap....mysql....named....nscd....queueprocd..Done
    [2016-11-23 20:35:01 +0000] Disk check .... /tmp (/var/tmp) [12.28%] ... /dev/vda1 (/) [89.03%] ... /usr/tmpDSK (/tmp) [12.28%] ... /dev/vdc (/backup) [51.5%] ... {status:warn} ... ...Skipped Disk Notification (too soon)...... Done
    [2016-11-23 20:35:02 +0000] OOM check ....Done
    [2016-11-23 20:35:02 +0000] Service check ....queueprocd [[check command:+][socket connect:N/A]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [[check command:+][socket connect:N/A]]...named [[check command:+][socket connect:N/A]]...mysql [[check command:+][socket connect:N/A]]...interval [[check command:N/A][socket connect:N/A]]...imap [[socket_service_auth:1][check command:+][socket connect:+]]...httpd [[check command:N/A][socket connect:+]]...ftpd [[socket_service_auth:1][check command:+][socket connect:+]]...exim [[check command:+][socket connect:+]]...entropychat [[check command:N/A][socket connect:N/A]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [[check command:+][socket connect:+]]...cpgreylistd [[check command:N/A][socket connect:N/A]]...cpanellogd [[check command:+][socket connect:N/A]]...clamd [[check command:+][socket connect:N/A]]...Done
    Service Check Finished
    Service Check Started
    Loading services .....clamd....cpanellogd....cphulkd....cpsrvd....exim....ftpd....httpd....imap....mysql....named....nscd....queueprocd..Done
    [2016-11-23 20:40:09 +0000] Disk check .... /tmp (/var/tmp) [12.33%] ... /dev/vda1 (/) [89.04%] ... /usr/tmpDSK (/tmp) [12.33%] ... /dev/vdc (/backup) [51.5%] ... {status:warn} ... ...Skipped Disk Notification (too soon)...... Done
    [2016-11-23 20:40:10 +0000] OOM check ....Done
    [2016-11-23 20:40:10 +0000] Service check ....queueprocd [[check command:+][socket connect:N/A]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [[check command:+][socket connect:N/A]]...named [[check command:+][socket connect:N/A]]...mysql [[check command:+][socket connect:N/A]]...interval [[check command:N/A][socket connect:N/A]]...imap [[socket_service_auth:1][check command:+][socket connect:+]]...httpd [[check command:N/A][socket connect:+]]...ftpd [[socket_service_auth:1][check command:+][socket connect:+]]...exim [[check command:+][socket connect:+]]...entropychat [[check command:N/A][socket connect:N/A]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [[check command:+][socket connect:+]]...cpgreylistd [[check command:N/A][socket connect:N/A]]...cpanellogd [[check command:+][socket connect:N/A]]...clamd [[check command:+][socket connect:N/A]]...Done
    Service Check Finished
    Service Check Started
    Loading services .....clamd....cpanellogd....cphulkd....cpsrvd....exim....ftpd....httpd....imap....mysql....named....nscd....queueprocd..Done
    [2016-11-23 20:46:08 +0000] Disk check .... /tmp (/var/tmp) [12.38%] ... /dev/vda1 (/) [89.06%] ... /usr/tmpDSK (/tmp) [12.38%] ... /dev/vdc (/backup) [51.5%] ... {status:warn} ... ...Skipped Disk Notification (too soon)...... Done
    [2016-11-23 20:46:08 +0000] OOM check ....Done
    [2016-11-23 20:46:08 +0000] Service check ....queueprocd [[check command:+][socket connect:N/A]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [[check command:+][socket connect:N/A]]...named [[check command:+][socket connect:N/A]]...mysql [[check command:+][socket connect:N/A]]...interval [[check command:N/A][socket connect:N/A]]...imap [[socket_service_auth:1][check command:+][socket connect:+]]...httpd [[check command:N/A][socket connect:+]]...ftpd [[socket_service_auth:1][check command:+][socket connect:+]]...exim [[check command:+][socket connect:+]]...entropychat [[check command:N/A][socket connect:N/A]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [[check command:+][socket connect:+]]...cpgreylistd [[check command:N/A][socket connect:N/A]]...cpanellogd [[check command:+][socket connect:N/A]]...clamd [[check command:+][socket connect:N/A]]...Done
    Service Check Finished
    Service Check Started
    Loading services .....clamd....cpanellogd....cphulkd....cpsrvd....exim....ftpd....httpd....imap....mysql....named....nscd....queueprocd..Done




    /usr/local/cpanel/logs/tailwatchd_log
    Code:
    [27337] [2016-11-23 11:00:00 +0000] [Cpanel::TailWatch::Eximstats] Resetting email limits to new starttime of 1479898800
    
    [27337] [2016-11-23 12:00:00 +0000] [Cpanel::TailWatch::Eximstats] Resetting email limits to new starttime of 1479902400
    
    [27337] [2016-11-23 13:00:00 +0000] [Cpanel::TailWatch::Eximstats] Resetting email limits to new starttime of 1479906000
    
    [27337] [2016-11-23 14:00:00 +0000] [Cpanel::TailWatch::Eximstats] Resetting email limits to new starttime of 1479909600
    
    [27337] [2016-11-23 15:00:00 +0000] [Cpanel::TailWatch::Eximstats] Resetting email limits to new starttime of 1479913200
    
    [27337] [2016-11-23 16:00:00 +0000] [Cpanel::TailWatch::Eximstats] Resetting email limits to new starttime of 1479916800
    
    [27337] [2016-11-23 17:00:00 +0000] [Cpanel::TailWatch::Eximstats] Resetting email limits to new starttime of 1479920400
    
    [27337] [2016-11-23 18:00:00 +0000] [Cpanel::TailWatch::Eximstats] Resetting email limits to new starttime of 1479924000
    
    [27337] [2016-11-23 19:00:00 +0000] [Cpanel::TailWatch::Eximstats] Resetting email limits to new starttime of 1479927600
    
    [27337] [2016-11-23 20:00:00 +0000] [Cpanel::TailWatch::Eximstats] Resetting email limits to new starttime of 1479931200
    
    [27337] [2016-11-23 21:00:00 +0000] [Cpanel::TailWatch::Eximstats] Resetting email limits to new starttime of 1479934800
    
    [27337] [2016-11-23 22:00:00 +0000] [Cpanel::TailWatch::Eximstats] Resetting email limits to new starttime of 1479938400
    
    [27337] [2016-11-23 23:00:00 +0000] [Cpanel::TailWatch::Eximstats] Resetting email limits to new starttime of 1479942000
    
    [27337] [2016-11-24 00:00:00 +0000] [Cpanel::TailWatch::Eximstats] Resetting email limits to new starttime of 1479945600
    
    [27337] [2016-11-24 01:00:00 +0000] [Cpanel::TailWatch::Eximstats] Resetting email limits to new starttime of 1479949200
    
    [27337] [2016-11-24 02:00:00 +0000] [Cpanel::TailWatch::Eximstats] Resetting email limits to new starttime of 1479952800
    
    tailwatch logs are filled with the same hourly messages in this case.



    Any help regarding how to fix this will be appreciated. Why is it hanging and what to do about it?

    Thanks!
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
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    Root Administrator
    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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