May 28, 2021
17
2
3
Chile
cPanel Access Level
Root Administrator
Hello!


Im having problems trying to connect to my whm.


If i try to connect using whm.mydomain.com i get the error:

The connection is not private

If i use an incognito window and press the "proceed anyway" my office router firewall is blocking the access. Same happens to all the accounts hosted in the same whm.

Also i cannot send support tickets, the submit button doesnt work.

Thanks in advance
When trying to access from command window i get connection timed out.


Im really worried because those accounts are from my customers and i cannot find a solution to this problem.





Please help!
 
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