morteza3245

Well-Known Member
Sep 16, 2013
148
1
68
cPanel Access Level
Root Administrator
Hello

i have cpanel server,
i installed Vbulletin, and i was increase Max file size and php,
now when i want upload attachment with size 25MB, i see below error:

The connection was reset

The connection to the server was reset while the page was loading.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
or below picture:
Screenshot_3.jpg


Please help me about this issue.

Thanks.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

Check the Apache error log (/usr/local/apache/logs/error_log) or the error_log file within the script directory and let us know if you notice any specific outcome when the error occurs.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Try increasing the post_max_size value in addition to the upload_max_size value in your php.ini file. Also, keep in mind that 25M attachments are not generally recommended. It's better to upload files that large via FTP.

Thank you.