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The cpanel for new accounts show with this error

Discussion in 'General Discussion' started by M S, Nov 16, 2009.

  1. M S

    M S Registered

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    and the packages is different from my default packages
    it is show
    =======================================
    Email Accounts 0/0
    Subdomains 0/0
    Parked Domains 0/0
    Addon Domains 0/0
    Ftp Accounts &Cpanel::Ftp::cou
    ntftp/0
    SQL Databases 0/0
    Mailing Lists 0/0
    Hosting package undefined
     
    #1 M S, Nov 16, 2009
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

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    Twitter:
    Are you using a custom theme of some sort? Make sure you're using the X3 theme.
    Also force a cPanel update to your server to make sure you have the latest files. If you don't have access to do this, contact your host.
     
    #2 Infopro, Nov 16, 2009
  3. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
    Staff Member

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    Twitter:
    If the suggested forced cPanel update does not alleviate the issue, please submit a ticket so that we can investigate the issue more thoroughly; the link in my forums signature may be used to initiate a ticket submission. When available, please PM me the ticket number so I may follow-up internally.
     
    #3 cPanelDon, Nov 16, 2009
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