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The cpanel for new accounts show with this error

Discussion in 'General Discussion' started by M S, Nov 16, 2009.

  1. M S

    M S Registered

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    and the packages is different from my default packages
    it is show
    =======================================
    Email Accounts 0/0
    Subdomains 0/0
    Parked Domains 0/0
    Addon Domains 0/0
    Ftp Accounts &Cpanel::Ftp::cou
    ntftp/0
    SQL Databases 0/0
    Mailing Lists 0/0
    Hosting package undefined
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    Are you using a custom theme of some sort? Make sure you're using the X3 theme.
    Also force a cPanel update to your server to make sure you have the latest files. If you don't have access to do this, contact your host.
     
  3. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    Twitter:
    If the suggested forced cPanel update does not alleviate the issue, please submit a ticket so that we can investigate the issue more thoroughly; the link in my forums signature may be used to initiate a ticket submission. When available, please PM me the ticket number so I may follow-up internally.
     
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