ERROR AutoSSL failed to request an SSL certificate for “shahni****.com” because of an error: (XID e3ufdz) The response to the HTTP (Hypertext Transfer Protocol) “POST” request from “https://store.cpanel.net/json-api/ssl/certificate/free” indicated an error (500, Internal Server Error): <!DOCTYPE HTML PUBLIC "-//IETF/…
ERROR AutoSSL failed The “cPanel (powered by Sectigo)” provider cannot currently accept incoming requests. The system will try again later.
After a couple of retries with a time gap of 30 minutes to 1 hour started getting Service Unavailable error.
ERROR AutoSSL failed to request an SSL certificate for “shahni****.com” because of an error: (XID n3kb7h) The cPanel Store returned an error (X::UnknownError) in response to the request “POST ssl/certificate/free”: Service Unavailable
@nshah14285 - the best advice is to try switching to the Let's Encrypt SSL provider:
Since this is quite an ongoing issue, are there any plans to support using multiple AutoSSL Providers? Seems trivial to code for "setting a default provider: cPanel", on X::TemporarilyUnavailable try issuing using LE instead@nshah14285 - the best advice is to try switching to the Let's Encrypt SSL provider:
Any idea what other solutions are being looked at by any chance? Thanks.Yes, that's something that's being worked on. For more details, you can follow along here:
Honestly, given how many issues we encounter lately with sectigo, cpanel should either remove them as the default provider, or work with sectigo to fix their issues. Although they're the default and are considered "superior" by cpanel (in the description), i see that everytime someone has an issue, cpanel recommends installing and switching to LE. Then why not include them by default?
That part I don't know.Any idea what other solutions are being looked at by any chance?