The cPanel Store is processing the hostname certificate request

[Mugoma]

Hello,

Since about a week ago we're getting a lot messages about jobs we know nothing about. e.g.

Subject: Output from your job 525

Message:
The cPanel Store is processing the hostname certificate request.
The system will check the cPanel Store again the next time that
'/usr/local/cpanel/bin/checkallsslcerts' runs.

What is causing these and how can they been fixed?

Thanks.

 

[cPanelMichael]

Message:
The cPanel Store is processing the hostname certificate request.
The system will check the cPanel Store again the next time that
'/usr/local/cpanel/bin/checkallsslcerts' runs.

Hello,

Information about the free cPanel-signed hostname SSL certificate is documented at:

Free cPanel-Signed Hostname Certificate - cPanel Knowledge Base - cPanel Documentation

You should only receive that notification after a new hostname SSL certificate is needed on the system. Could you verify if these messages are delivered in cases where's there wasn't a recent change to the server's hostname?

Thank you.

 

[Mugoma]

Hello,

These messages are continuous. In a day we receive about 2.

Hostname can't be changing everyday.

Thanks.

 

[cPanelMichael]

Could you open a support ticket using the link in my signature so we can take a closer look at the affected system? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[artidens]

Any news on this? We have also been receiving the same messages for a few weeks every night. Our service SSL certs are expiring in 12 days.

 

[cPanelMichael]

Any news on this? We have also been receiving the same messages for a few weeks every night. Our service SSL certs are expiring in 12 days.

Feel free to open a support ticket so we can take a closer look and see why the validation is failing.

Thank you.