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The "cpanel_dovecot_solr" service is down.

Discussion in 'General Discussion' started by Carlos Caro, Jan 7, 2019.

  1. Carlos Caro

    Carlos Caro Registered

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    We have updated our server and after rebooting we keep on receiving emails of this type:
    • The subprocess "/usr/local/cpanel/scripts/restartsrv_cpanel_dovecot_solr" reported error number 255 when it ended.
    • Starting Solr for cPanel Dovecot...
    • cpanel-dovecot-solr.service: control process exited, code=exited status=1
    • Failed to start Solr for cPanel Dovecot.
    • Unit cpanel-dovecot-solr.service entered failed state.
    • cpanel-dovecot-solr.service failed.
    What could we do in order to make cpanel_dovecot_solr service work properly.

    We are using CentOS v7.6 and CPanel v76.0.14.

    Thanks.
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hello,


    The first step here would be to find out why it's failing. If you check the following log files is there any information on solr?

    Code:
    /home/cpanelsolr/server/logs/solr.log
    Code:
    /home/cpanelsolr/server/logs/solr-8984-console.log
    Code:
    /usr/local/cpanel/logs/error_log
     
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  3. Carlos Caro

    Carlos Caro Registered

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    Hi,

    I did not find any error messages in the log files; but I managed to solve it by updating to the latest version of cPanel and then restarting the server.

    Thanks.
     
  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @Carlos Caro


    I'm really glad to hear that, thanks for updating us!
     
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