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The disk-write test failed to write 1 MB

Discussion in 'E-mail Discussion' started by Atif Khan, Oct 16, 2018.

  1. Atif Khan

    Atif Khan Registered

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    Cpanel gave me following error when i am trying to create new email. what does that mean.

    Error: The disk-write test failed to write 1 MB to a temporary file (/home/webname/.cPquotatest.5bc57cfd.20c0.42a4900) because of an error: open(/home/webname/.cPquotatest.5bc57cfd.20c0.42a4900): Permission denied (EUID: 502).

    i am using cpanel version 74.0.9
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    HI @Atif Khan

    Based on the error message it seems the account may be over quota. You can see your quota status by going to cPanel>>Files>>Disk Usage

    Thanks!
     
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  3. Atif Khan

    Atif Khan Registered

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    There is no disk usage problem. I have space on the server and I can create new files on the server as well via FTP.
     

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  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Space on the server does not equal the account's quota. Can you show me a screenshot of the account's quota usage?
     
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  5. Atif Khan

    Atif Khan Registered

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    my quota is already set to unlimited

    In WHM panel it shows that I have assigned unlimited quota to this account. If I am finding it in a wrong please guide me.
     
  6. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    If you've set unlimited to the actual cPanel account (not the email account) the issue wouldn't be the quota.

    Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


    Thanks!
     
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  7. USA_Webmaster

    USA_Webmaster Well-Known Member

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    I had this exact same problem and the issue was fixed by logging into WHM CloudLinux LVE Manager and tweaking the inode limit for specific user... lol.

    WHM >> Home »Server Configuration »CloudLinux LVE Manager section

    Remember to delete the unwanted emails to free up inode usage.
     
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