The domain X may not be created by X because X is already owned by another user

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Hello :)

Internal case CPANEL-4077 is open to address an issue where, after upgrading to cPanel version 54, resellers are unable to create subdomain accounts of their domain. I will update this thread with more information as it becomes available.

Thank you.
 

swbrains

Well-Known Member
Sep 13, 2006
265
37
178
Hello :)

Internal case CPANEL-4077 is open to address an issue where, after upgrading to cPanel version 54, resellers are unable to create subdomain accounts of their domain. I will update this thread with more information as it becomes available.

Thank you.
Thanks. Can you confirm that this issue has been given a high priority (considering it effectively stops cPanel resellers from creating new accounts)?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
Thanks. Can you confirm that this issue has been given a high priority (considering it effectively stops cPanel resellers from creating new accounts)?
The issue has been resolved, but the changes must go through testing before the fix is released to the public. I'll update this thread with more information on the time frame of the resolution as soon as that information is available.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463

swbrains

Well-Known Member
Sep 13, 2006
265
37
178
According to WHM, "Edge" builds are for "Application development and testing only" so cPanel doesn't recommend using the version with the resolution on a live production server, correct?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
That's correct, and the "Edge" tier also recently switched to the development version of cPanel 56. It's advised to wait for this version to reach additional build tiers on production environments.

Thank you.