ps aux | grep cpsrvd
netstat -lpn | grep 208
thanks master, here the output:...Code:ps aux | grep cpsrvd
[root@pepsi ~]# ps aux | grep cpsrvd
root 8269 0.0 0.0 112808 972 pts/1 S+ 11:22 0:00 grep --color=auto cpsrvd
[root@pepsi ~]#
output #2:and this command would show the cPanel ports listening for connections:
Code:netstat -lpn | grep 208
[root@pepsi ~]# netstat -lpn | grep 208
tcp 0 0 0.0.0.0:2080 0.0.0.0:* LISTEN 8244/cpdavd - accep
[root@pepsi ~]#
[root@pepsi ~]# /bin/systemctl start cpanel.service
[root@pepsi ~]#
[root@pepsi ~]# /bin/systemctl status cpanel.service
? cpanel.service - cPanel services
Loaded: loaded (/etc/systemd/system/cpanel.service; enabled; vendor preset: disabled)
Active: active (running) since Fri 2022-05-27 11:39:09 -05; 1min 22s ago
Process: 2805 ExecStop=/usr/local/cpanel/scripts/restartsrv_cpsrvd --no-verbose --stop --notconfigured-ok --systemd-service=cpanel (code=exited, status=0/SUCCESS)
Main PID: 9755 (cpsrvd (SSL) - )
Status: "Ready"
CGroup: /system.slice/cpanel.service
+-9755 cpsrvd (SSL) - dormant mode - accepting connections
May 27 11:39:08 HOSTNAME.com systemd[1]: Starting cPanel services...
May 27 11:39:09 HOSTNAME.com restartsrv_cpsrvd[9755]: License is valid and has already updated recently.
May 27 11:39:09 HOSTNAME.com restartsrv_cpsrvd[9755]: Starting PID 9755: /usr/local/cpanel/libexec/cpsrvd-dormant
May 27 11:39:09 HOSTNAME.com systemd[1]: Started cPanel services.
[root@pepsi ~]#
we can't open WEB cpanel in server, then how we get the "ID SERVER" / "SERIAL SERVER" required for OPEN ticket ?Could you submit a support ticket to our team? Since you're not able to open one through WHM, you can email [email protected] to get that process started.
...
Checking accounting.log file for first created account
\_ First account created on: Tue Jan 11 05:07:48 2022
This server's environment (envtype) is: kvm
Found the following (possibly related) issues:
\_ Could not reach port 23 on auth.cpanel.net from this server -- connections may be throttled.
\_ Could not reach port 143 on auth.cpanel.net from this server -- connections may be throttled.
after of your command:I wouldn't expect webamil to work either if the cPanel services aren't running properly.
You could always try forcing a cPanel update with the "/scripts/upcp --force" command to see if that helps get things working.
/scripts/upcp --force
...
...
...
[2022-05-27 12:39:47 -0500] cPanel update completed
[2022-05-27 12:39:47 -0500] A log of this update is available at /var/cpanel/updatelogs/update.16566.839132.1653664562.log
[2022-05-27 12:39:47 -0500] Removing upcp pidfile
[2022-05-27 12:39:47 -0500]
[2022-05-27 12:39:47 -0500] Completed all updates
=> Log closed Fri May 27 12:39:47 2022
[root@pepsi ~]#
master and how we get this info:It's definitely time to open a ticket with our team.
oh sorry, I believe is necessary DIRECTLY from account email in support, thanks.You can send the email from any provider (Gmail, AOL, etc.) to contact our team.
thanks master, now we send the email -> [m#8328]You can send the email from any provider (Gmail, AOL, etc.) to contact our team.