The following cPanel service generated warnings from the checkallsslcerts script

alanstar

Member
Jun 22, 2022
20
3
3
UK
cPanel Access Level
Root Administrator
We're running v102.0.24 and have been getting the following error for the past few days (in our nightly emails):

The system failed to acquire a signed certificate from the cPanel Store because of the following error: (XID 3ws8hx) The cPanel Store returned an error (X::TemporarilyUnavailable) in response to the request “POST ssl/certificate/whm-license/90-day”: We were unable to process your request. Please try again later.

I have tried running /usr/local/cpanel/bin/checkallsslcerts manually but get the same error.

I see that there have been several threads about this but no solution? Nothing has changed from our point of view that coincides with the errors.
 

kodeslogic

Well-Known Member
PartnerNOC
Apr 26, 2020
576
266
138
IN
cPanel Access Level
Root Administrator

kodeslogic

Well-Known Member
PartnerNOC
Apr 26, 2020
576
266
138
IN
cPanel Access Level
Root Administrator
My bad, I did not notice the error was for the hostname. Yes, as cPRex mentioned you can wait for the system to retry automatically. If it is urgent we solve it from command line by using the command
Code:
/usr/local/cpanel/bin/checkallsslcerts --verbose
till we see the following lines in the output:


Requesting certificate from cPStore …
Order submitted. (Order item ID: xxxxxxxxxx)
 

alanstar

Member
Jun 22, 2022
20
3
3
UK
cPanel Access Level
Root Administrator
My bad, I did not notice the error was for the hostname. Yes, as cPRex mentioned you can wait for the system to retry automatically. If it is urgent we solve it from command line by using the command
Code:
/usr/local/cpanel/bin/checkallsslcerts --verbose
till we see the following lines in the output:
Thanks, we didn't see any errors today. I did test the alternative Let's Encrypt service before switching back to the previous configuration. Maybe that cleared something or maybe it just resolved itself. If the error happens again we can check with the command that you suggested.
 
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