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The host appears to be an open proxy.

Discussion in 'General Discussion' started by andistancu, Aug 25, 2014.

  1. andistancu

    andistancu Member

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    Hi,

    My server got blacklisted by Symantec. When I check the reason, it sais : The host appears to be an open proxy.
    How can I fix it in CPanel/WHM ?


    Thank you,
    Andi Stancu
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Were any additional details provided on why it detects an open proxy? For instance, is it because certain ports are open, or does it use a particular method of making that determination?

    Thank you.
     
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  3. andistancu

    andistancu Member

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    Hi,

    No, that's everything i get from them. I am attaching a screenshot. Thank you for your help.

    Screen Shot 2014-08-26 at 13.45.38.png
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Per their FAQ page:

    SMTP authentication is required by default with cPanel, so authentication is required unless you have manually enabled "Antirelayd" in "WHM Home » Service Configuration » Service Manager". That being said, you could have a PHP script uploaded to an account that's used for sending email. After you investigate the matter, you can request they delist you through their form:

    IP Reputation Investigation

    Thank you.
     
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  5. andistancu

    andistancu Member

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    Hi,

    Thanks for your answer. In the beginning I thought it's a server settings, rather then a previous action who triggered the blacklist.

    Thank you for your help.

    Andi Stancu
     
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