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The hostname should be a domain name

Discussion in 'E-mail Discussion' started by milsou, Jul 16, 2018.

  1. milsou

    milsou Registered

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    Hi guys ... I have a problem already exposed but can't reply... so I open a new thread

    In mail-tester.com ... I have this errors... and I don't understand how to resolv.

    1.999 FSL_HELO_BARE_IP_2 IP used in the HELO request
    The hostname should be a domain name, not an IP address

    If someone can tell how to fix please ???
    When I connect with the terminal ... and command : "hostname" ...
    I don't have an IP but the domaine name.

    Can you please advice ?
    Thanks
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II
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    The hostname of the server should be formatted as: servername.domain.tld if this is correct I would suggest checking the PTR record as well.
    The thread here also addresses this issue: sending from webmail triggers Spamassassin rules and may be helpful.


    Thanks!
     
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