The last attempt to update cPanel & WHM was blocked

chris0147

Well-Known Member
Aug 28, 2015
104
2
68
London
cPanel Access Level
Root Administrator
Hi all,

I need your urgent help. I have got a problem with upgrading on my server as I have got an error:
Code:
A system upgrade was not possible due to the following blockers:
[2017-04-29 09:42:00 -0400] W [FATAL] - Newer releases of cPanel & WHM are not compatible with your operating system. Upgrade your OS, or use the Update Preferences screen to select a Long-Term Support release for use with your OS. Please see our OS End of Life policy for more information.
=> Log closed Sat Apr 29 09:42:00 2017
Here is the details:

Code:
Please correct these issues and rerun updates.
[LIST]
[*]fatal: Newer releases of cPanel & WHM are not compatible with your operating system. Upgrade your OS, or use theUpdate Preferences screen to select a Long-Term Support release for use with your OS. Please see our OS End of Life policy for more information.
[/LIST]
I have also tried this:

/scripts/upcp –force


It still get the same results. I cannot be able to upgrade it. :(

I don't really know what to do.

Can you please advice me what I would need to do in order to upgrade it??

Thanks in advance
 
Last edited by a moderator:

Infopro

Well-Known Member
May 20, 2003
17,113
513
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
Yes I am using CentOS 6.9
According to that error, you're not.

[2017-04-29 09:42:00 -0400] W [FATAL] - Newer releases of cPanel & WHM are not compatible with your operating system. Upgrade your OS, or use the Update Preferences screen to select a Long-Term Support release for use with your OS. Please see our OS End of Life policy for more information.
 

chris0147

Well-Known Member
Aug 28, 2015
104
2
68
London
cPanel Access Level
Root Administrator
On the top of the WHM, it said that my centos version is CENTOS 6.9 i686 virtuozzo.

I have tried to upgrade it but it wont let me as something has been blocked.

Do you know what I need to do to unblock it so I could upgrade it?
 

chris0147

Well-Known Member
Aug 28, 2015
104
2
68
London
cPanel Access Level
Root Administrator
Your operating system is 32 bit. There is a problem for this reason.

You must choose 64-bit operating system in order to receive new updates.
Oh ok thank you for your advice. I am going to upgrade it to 64-bit operating system.

Do you recommend if I should upgrade to CentOS 6.9 64-bit or CentOS 7 64-bit??