The last attempt to update cPanel & WHM was blocked

[chris0147]

Hi all,

I need your urgent help. I have got a problem with upgrading on my server as I have got an error:

A system upgrade was not possible due to the following blockers:
[2017-04-29 09:42:00 -0400] W [FATAL] - Newer releases of cPanel & WHM are not compatible with your operating system. Upgrade your OS, or use the Update Preferences screen to select a Long-Term Support release for use with your OS. Please see our OS End of Life policy for more information.
=> Log closed Sat Apr 29 09:42:00 2017

Here is the details:

Please correct these issues and rerun updates.
[LIST]
[*]fatal: Newer releases of cPanel & WHM are not compatible with your operating system. Upgrade your OS, or use theUpdate Preferences screen to select a Long-Term Support release for use with your OS. Please see our OS End of Life policy for more information.
[/LIST]

I have also tried this:

/scripts/upcp –force


It still get the same results. I cannot be able to upgrade it.

I don't really know what to do.

Can you please advice me what I would need to do in order to upgrade it??

Thanks in advance

 

[vacancy]

You are using centos 5.x ?

 

[chris0147]

You are using centos 5.x ?

Yes I am using CentOS 6.9

Do you know what I need to do?

 

[Infopro]

Yes I am using CentOS 6.9

According to that error, you're not.

[2017-04-29 09:42:00 -0400] W [FATAL] - Newer releases of cPanel & WHM are not compatible with your operating system. Upgrade your OS, or use the Update Preferences screen to select a Long-Term Support release for use with your OS. Please see our OS End of Life policy for more information.

 

[chris0147]

According to that error, you're not.

Oh right, I have checked my centos version via putty using the commend:

/etc/centos-release


It said "Permission denied".

Do you know why and how I can fix this?

 

[chris0147]

On the top of the WHM, it said that my centos version is CENTOS 6.9 i686 virtuozzo.

I have tried to upgrade it but it wont let me as something has been blocked.

Do you know what I need to do to unblock it so I could upgrade it?

 

[vacancy]

Your operating system is 32 bit. There is a problem for this reason.

You must choose 64-bit operating system in order to receive new updates.

 

[JacobPerkins]

Your operating system is 32 bit. There is a problem for this reason.

You must choose 64-bit operating system in order to receive new updates.

This is correct.

 

[chris0147]

Your operating system is 32 bit. There is a problem for this reason.

You must choose 64-bit operating system in order to receive new updates.

Oh ok thank you for your advice. I am going to upgrade it to 64-bit operating system.

Do you recommend if I should upgrade to CentOS 6.9 64-bit or CentOS 7 64-bit??

 

[vacancy]

You can choose whatever you want.

However, CentOS 7 is recommended for long term support.