Scott Emick

Member
Dec 8, 2014
14
0
1
cPanel Access Level
DataCenter Provider
CENTOS 6.6 x86_64 with cpanel/whm on drsweb04.domain.net

I'm trying to set up my first cpanel/whm server and once again after going away for a while I cannot log in again.
I whitelisted my ip range of 192.168.57.0/24 and also 10.0.0.8/8 as suggested here in the forums on a previous post, but that has not helped.
So I can only assume there is a security hole out-of-the-box on this software??? The root password is a generated one with upper/lower/symbols and not a dictionary word.
I still have the console open and reset the root pw that didn't do any good.

what do do next?
thanks,
Scott Emick
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello :)

Please run the following commands from console to disable cpHulkd:

Code:
for i in `ps aux | grep -i "cphulkd - process" | awk {'print $2'}` ;do kill -9 $i ;done
/usr/local/cpanel/bin/cphulk_pam_ctl --disable
Let us know if the issue persists after it's disabled.

Thank you.
 

Scott Emick

Member
Dec 8, 2014
14
0
1
cPanel Access Level
DataCenter Provider
When I run the command I get no such process. It is not running.

- - - Updated - - -

The second command doesn't work either because there is no cphulk_pam_ctl in that directory, only cphulk.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Do you notice any output to /usr/local/cpanel/logs/login_log when attempting to access Web Host Manager?

Thank you.
 

Scott Emick

Member
Dec 8, 2014
14
0
1
cPanel Access Level
DataCenter Provider
I was checking /var/log/secure, nothing there when I tried to log in as root. I am highly frustrated, I just spun up a new server using CloudLinux...I paid for CloudLinux and Cpanel/WHM. I will start a new thread if any problems with the new VM.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
I noticed you whitelisted an internal IP address based on your initial message. Did you verify you were connecting from that internal address, or was that just an example you provided?

Thank you.