The login is invalid.

Esmer

Registered
Nov 23, 2017
1
0
1
Mostar
cPanel Access Level
Website Owner
Hello,

I am trying to login from my mobile or tablet to my webmail & I keep getting "The login is invalid". When I am trying to login from my PC to my webmail in 30% of cases login works and in 70% cases "The login is invalid"?

What should i do ?

Kind Regards,
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
Hello,

Your access level shows as "Website Owner". I recommend reporting this issue to your web hosting provider so they can take a closer look at /var/log/maillog to see why the email authentication attempts are failing.

Thank you.