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The mail server could not deliver mail

Discussion in 'E-mail Discussions' started by iceman-x, Jun 16, 2015.

  1. iceman-x

    iceman-x Member

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    I keep getting this email error on some mail. I did belive there was a DSN error. but seem i can locate if so.
    Any on that can tell me how to dig down and resolve this. There should be some logs i can adress.

    Thanks.




    This message was created automatically by mail delivery software.


    A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:


    The mail server could not deliver mail to post@domain.com. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
     
  2. 24x7server

    24x7server Well-Known Member

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    Hello,

    Yes, There is an issues the DNS and due to that you are getting this issues. May be MX record it not correctly setup for your domain. You can check that with dig mx DOMAIN-NAME from your server.
     
  3. iceman-x

    iceman-x Member

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    Here is the out put i get when i dig.

    Code:
    ; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.30.rc1.el6_6.3 <<>> mx domain.no
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 17921
    ;; flags: qr aa rd; QUERY: 1, ANSWER: 2, AUTHORITY: 2, ADDITIONAL: 1
    ;; WARNING: recursion requested but not available
    
    ;; QUESTION SECTION:
    ;domain.no.  IN  MX
    
    ;; ANSWER SECTION:
    domain.no.  86400  IN  MX  10 mx01.domain.com.
    domain.no.  86400  IN  MX  10 mail.domain.no.
    
    ;; AUTHORITY SECTION:
    domain.no.  86400  IN  NS  ns2.domain.com.
    domain.no.  86400  IN  NS  ns1.domain.com.
    
    ;; ADDITIONAL SECTION:
    mail.domain.no.  86400  IN  A  37.58.103.82
    
    ;; Query time: 1 msec
    ;; SERVER: 67.228.254.4#53(67.228.254.4)
    ;; WHEN: Wed Jun 17 09:49:59 2015
    ;; MSG SIZE  rcvd: 135
    
    
     
    #3 iceman-x, Jun 17, 2015
    Last edited by a moderator: Jun 17, 2015
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I suggest searching /var/log/exim_mainlog to see if you can find an entry for the message. EX:

    Code:
    exigrep user@domain /var/log/exim_mainlog
    Thank you.
     
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