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The MySQL server is currently offline.

Discussion in 'Database Discussions' started by borayeris, May 29, 2015.

  1. borayeris

    borayeris Member

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    I have a dedicated server which has WHM/cPanel . In cP every user (domain) can open MySQL Databases list except 1. The error is

    "The MySQL server is currently offline.
    The adminbin “cpmysql” in the “Cpanel” namespace call to function “DBCACHE” ended prematurely: The subprocess reported the “” (255) error when it ended."
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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  3. borayeris

    borayeris Member

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    [Removed]
     
    #3 borayeris, May 29, 2015
    Last edited by a moderator: May 29, 2015
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Please post only the relevant output from the error log, as opposed to posting the entire error log. Also, ensure you post the log in CODE tags.

    Thank you.
     
    thuminh likes this.
  5. borayeris

    borayeris Member

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    Code:
    DBD::mysql::st execute failed: Lost connection to MySQL server during query
     at /usr/local/cpanel/Cpanel/Exception.pm line 127.
       Cpanel::Exception::new("Cpanel::Exception::Database::Error", Cpanel::ExceptionMessage::Raw=SCALAR(0x16236f8), HASH(0x282a988)) called at /usr/local/cpanel/Cpanel/Exception.pm line 57
       Cpanel::Exception::create("Database::Error", Cpanel::ExceptionMessage::Raw=SCALAR(0x16236f8), HASH(0x282a988)) called at /usr/local/cpanel/Cpanel/Exception.pm line 65
       Cpanel::Exception::create_raw("Database::Error", "DBD::mysql::st execute failed: Lost connection to MySQL serve"..., HASH(0x282a988)) called at /usr/local/cpanel/Cpanel/DBI.pm line 101
       Cpanel::DBI::_create_exception(Cpanel::DBI::Mysql::st=HASH(0x280ff90), "DBD::mysql::st execute failed: Lost connection to MySQL serve"..., undef) called at /usr/local/cpanel/Cpanel/DBI.pm line 92
       Cpanel::DBI::_error_handler("DBD::mysql::st execute failed: Lost connection to MySQL serve"..., Cpanel::DBI::Mysql::st=HASH(0x280ff90), undef) called at /usr/local/cpanel/Cpanel/Mysql.pm line 222
       Cpanel::Mysql::_diskusage(Cpanel::Mysql=HASH(0x27e0190)) called at /usr/local/cpanel/Cpanel/Mysql.pm line 1605
       Cpanel::Mysql::dbcache(Cpanel::Mysql=HASH(0x27e0190), "") called at bin/admin/Cpanel/cpmysql.pl line 426
    [2015-05-29 12:57:04 -0500] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request The adminbin “cpmysql” in the “Cpanel” namespace call to function “DBCACHE” ended prematurely: The subprocess reported the “” (255) error when it ended.: namespace=[Cpanel] module=[cpmysql] function=[DBCACHE]: set error in context mysql: raw_response=[{"statusmsg":"The adminbin “cpmysql” in the “Cpanel” namespace call to function “DBCACHE” ended prematurely: The subprocess reported the “” (255) error when it ended.","mode":"simple","status":1,"version":"2.3","data":"","exit_code":65280,"timeout":0,"error":1,"action":"run"}] at /usr/local/cpanel/Cpanel/Wrap.pm line 117
       Cpanel::Wrap::send_cpwrapd_request('namespace', 'Cpanel', 'module', 'cpmysql', 'function', 'DBCACHE', 'data', '', 'action', 'run', 'env', HASH(0x687ed58)) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 105
       Cpanel::AdminBin::adminrun('cpmysql', 'DBCACHE', '') called at cpanel.pl line 2922
       main::domysql('initcache', ARRAY(0x686a868)) called at cpanel.pl line 1990
       eval {...} called at cpanel.pl line 1990
       main::_api1('Mysql', 'mysql', 'initcache()', 'initcache', ARRAY(0x686a868), 'safe_html_encode', undef, undef) called at cpanel.pl line 1663
       main::real_exectag('<cpanel Mysql="initcache()">') called at cpanel.pl line 4293
       main::dotag_finished_headers(0) called at cpanel.pl line 4113
       main::cpanel_parseblock('<cpanel setvar="headerimg=../images/topmysql.gif">\x0A<cpanel setvar="dprefix=../">\x0A<cpanel setvar="headerinclude=sql/index_head.html">\x0A<cpanel Branding="include(stdheader.html)">\x0A<cpanel Mysql="initcache()">\x0A<cpanelif $FORM{\'itemsperpage\'}>\x0A  <cpanel setvar="itemsperpage=$FORM{\'itemsperpage\'}">\x0A</cpanelif>\x0A<cpanelif !$FORM{\'itemsperpage\'} || !$CPVAR{\'itemsperpage\'}>\x0A  <cpanel setvar="itemsperpage=10">\x0A</cpanelif>\x0A\x0A<div class="body-content">\x0A<cpanelfeature !mysql>\x0A  <meta http-equiv="refresh" content="0;url=../index.html" />\x0A</cpanelfeature>\x0A\x0A<cpanelif !$mysqlrunning>\x0A  <p class="alert_box"><cptext \'The MySQL server is currently [boolean,_1,online,offline].\',$mysqlrunning></p>\x0A</cpanelif>\x0A<cpanelif $CPERROR{\'mysql\'}>\x0A  <div class="error_details"><cpanel print="$CPERROR{\'mysql\'}"></div>\x0A</cpanelif>\x0A<cpanelif !$mysql_sane>\x0A  <div class="error_details"><cpanel print=$mysql_sane_errmsg></div>\x0A</cpanelif>\x0A\x0A<cpanelif $mysql_sane>\x0A<cpanelfeature mysql>\x0A<cpanelif $mysqlrunning>\x0A<cpanel relinclude="sql/index_include.html">\x0A</cpanelif>\x0A</cpanelfeature>\x0A</cpanelif>\x0A\x0A</div><!-- end body-content -->\x0A\x0A<cpanel Branding="include(stdfooter.html)">\x0A') called at cpanel.pl line 4027
       main::y(GLOB(0x600d0d0)) called at cpanel.pl line 5396
       main::run_standard_mode() called at cpanel.pl line 831
    [2015-05-29 12:57:04 -0500] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request error: namespace=[Cpanel] module=[cpmysql] function=[DBCACHE]: set error in context mysql: statusmsg=[The adminbin “cpmysql” in the “Cpanel” namespace call to function “DBCACHE” ended prematurely: The subprocess reported the “” (255) error when it ended.] at /usr/local/cpanel/Cpanel/Wrap.pm line 127
       Cpanel::Wrap::send_cpwrapd_request('namespace', 'Cpanel', 'module', 'cpmysql', 'function', 'DBCACHE', 'data', '', 'action', 'run', 'env', HASH(0x687ed58)) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 105
       Cpanel::AdminBin::adminrun('cpmysql', 'DBCACHE', '') called at cpanel.pl line 2922
       main::domysql('initcache', ARRAY(0x686a868)) called at cpanel.pl line 1990
       eval {...} called at cpanel.pl line 1990
       main::_api1('Mysql', 'mysql', 'initcache()', 'initcache', ARRAY(0x686a868), 'safe_html_encode', undef, undef) called at cpanel.pl line 1663
       main::real_exectag('<cpanel Mysql="initcache()">') called at cpanel.pl line 4293
       main::dotag_finished_headers(0) called at cpanel.pl line 4113
       main::cpanel_parseblock('<cpanel setvar="headerimg=../images/topmysql.gif">\x0A<cpanel setvar="dprefix=../">\x0A<cpanel setvar="headerinclude=sql/index_head.html">\x0A<cpanel Branding="include(stdheader.html)">\x0A<cpanel Mysql="initcache()">\x0A<cpanelif $FORM{\'itemsperpage\'}>\x0A  <cpanel setvar="itemsperpage=$FORM{\'itemsperpage\'}">\x0A</cpanelif>\x0A<cpanelif !$FORM{\'itemsperpage\'} || !$CPVAR{\'itemsperpage\'}>\x0A  <cpanel setvar="itemsperpage=10">\x0A</cpanelif>\x0A\x0A<div class="body-content">\x0A<cpanelfeature !mysql>\x0A  <meta http-equiv="refresh" content="0;url=../index.html" />\x0A</cpanelfeature>\x0A\x0A<cpanelif !$mysqlrunning>\x0A  <p class="alert_box"><cptext \'The MySQL server is currently [boolean,_1,online,offline].\',$mysqlrunning></p>\x0A</cpanelif>\x0A<cpanelif $CPERROR{\'mysql\'}>\x0A  <div class="error_details"><cpanel print="$CPERROR{\'mysql\'}"></div>\x0A</cpanelif>\x0A<cpanelif !$mysql_sane>\x0A  <div class="error_details"><cpanel print=$mysql_sane_errmsg></div>\x0A</cpanelif>\x0A\x0A<cpanelif $mysql_sane>\x0A<cpanelfeature mysql>\x0A<cpanelif $mysqlrunning>\x0A<cpanel relinclude="sql/index_include.html">\x0A</cpanelif>\x0A</cpanelfeature>\x0A</cpanelif>\x0A\x0A</div><!-- end body-content -->\x0A\x0A<cpanel Branding="include(stdfooter.html)">\x0A') called at cpanel.pl line 4027
       main::y(GLOB(0x600d0d0)) called at cpanel.pl line 5396
       main::run_standard_mode() called at cpanel.pl line 831
    [2015-05-29 12:57:04 -0500] warn [Mysql::initcache] Encountered error in Mysql::initcache: The adminbin “cpmysql” in the “Cpanel” namespace call to function “DBCACHE” ended prematurely: The subprocess reported the “” (255) error when it ended.
    [2015-05-29 12:57:04 -0500] warn [cpmysql] Error while connecting to MySQL: Can't connect to local MySQL server through socket '/tmp/mysql.sock' (2) at /usr/local/cpanel/Cpanel/DBAdmin.pm line 160
       Cpanel::DBAdmin::_log_error_and_output_return(Cpanel::Mysql=HASH(0x1cd0190), 'Error while connecting to MySQL: [_1]', 'Can\'t connect to local MySQL server through socket \'/tmp/mysql.sock\' (2)') called at /usr/local/cpanel/Cpanel/Mysql.pm line 164
       Cpanel::Mysql::_get_dbh(Cpanel::Mysql=HASH(0x1cd0190), __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__) called at /usr/local/cpanel/Cpanel/Mysql.pm line 109
       Cpanel::Mysql::new('Cpanel::Mysql', HASH(0x1cd01d8)) called at bin/admin/Cpanel/cpmysql.pl line 125
       main::try {...} () called at /usr/local/cpanel/Cpanel/CPAN/Try/Tiny.pm line 119
       eval {...} called at /usr/local/cpanel/Cpanel/CPAN/Try/Tiny.pm line 108
       Cpanel::CPAN::Try::Tiny::try(CODE(0x1cbf420), Try::Tiny::Catch=REF(0x160e230)) called at bin/admin/Cpanel/cpmysql.pl line 129
    [2015-05-29 12:57:04 -0500] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request The adminbin “cpmysql” in the “Cpanel” namespace call to function “ALIVE” ended prematurely: The subprocess reported the “EPERM” (1) error when it ended.: namespace=[Cpanel] module=[cpmysql] function=[ALIVE]: set error in context setvar: raw_response=[{"statusmsg":"The adminbin “cpmysql” in the “Cpanel” namespace call to function “ALIVE” ended prematurely: The subprocess reported the “EPERM” (1) error when it ended.","mode":"simple","status":1,"version":"2.3","data":"Error while connecting to MySQL: Can't connect to local MySQL server through socket '/tmp/mysql.sock' (2)\nError while connecting to MySQL: Can't connect to local MySQL server through socket '/tmp/mysql.sock' (2) at /usr/local/cpanel/Cpanel/Mysql.pm line 164.\n","exit_code":256,"timeout":0,"error":1,"action":"run"}] at /usr/local/cpanel/Cpanel/Wrap.pm line 117
       Cpanel::Wrap::send_cpwrapd_request('namespace', 'Cpanel', 'module', 'cpmysql', 'function', 'ALIVE', 'data', '', 'action', 'run', 'env', HASH(0x680e678)) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 105
       Cpanel::AdminBin::adminrun('cpmysql', 'ALIVE') called at /usr/local/cpanel/Cpanel/ExpVar/Utils.pm line 41
       Cpanel::ExpVar::Utils::chomped_adminrun('cpmysql', 'ALIVE') called at /usr/local/cpanel/Cpanel/ExpVar/SinglePass.pm line 179
       Cpanel::ExpVar::SinglePass::__ANON__() called at /usr/local/cpanel/Cpanel/ExpVar/SinglePass.pm line 218
       Cpanel::ExpVar::SinglePass::expand(HASH(0x6836110), undef) called at /usr/local/cpanel/Cpanel/ExpVar.pm line 141
       Cpanel::ExpVar::expvar('!$mysqlrunning') called at cpanel.pl line 2363
       main::execiftag('<cpanelif !$mysqlrunning>') called at cpanel.pl line 4276
       main::dotag_finished_headers(0) called at cpanel.pl line 4113
       main::cpanel_parseblock('<cpanel setvar="headerimg=../images/topmysql.gif">\x0A<cpanel setvar="dprefix=../">\x0A<cpanel setvar="headerinclude=sql/index_head.html">\x0A<cpanel Branding="include(stdheader.html)">\x0A<cpanel Mysql="initcache()">\x0A<cpanelif $FORM{\'itemsperpage\'}>\x0A  <cpanel setvar="itemsperpage=$FORM{\'itemsperpage\'}">\x0A</cpanelif>\x0A<cpanelif !$FORM{\'itemsperpage\'} || !$CPVAR{\'itemsperpage\'}>\x0A  <cpanel setvar="itemsperpage=10">\x0A</cpanelif>\x0A\x0A<div class="body-content">\x0A<cpanelfeature !mysql>\x0A  <meta http-equiv="refresh" content="0;url=../index.html" />\x0A</cpanelfeature>\x0A\x0A<cpanelif !$mysqlrunning>\x0A  <p class="alert_box"><cptext \'The MySQL server is currently [boolean,_1,online,offline].\',$mysqlrunning></p>\x0A</cpanelif>\x0A<cpanelif $CPERROR{\'mysql\'}>\x0A  <div class="error_details"><cpanel print="$CPERROR{\'mysql\'}"></div>\x0A</cpanelif>\x0A<cpanelif !$mysql_sane>\x0A  <div class="error_details"><cpanel print=$mysql_sane_errmsg></div>\x0A</cpanelif>\x0A\x0A<cpanelif $mysql_sane>\x0A<cpanelfeature mysql>\x0A<cpanelif $mysqlrunning>\x0A<cpanel relinclude="sql/index_include.html">\x0A</cpanelif>\x0A</cpanelfeature>\x0A</cpanelif>\x0A\x0A</div><!-- end body-content -->\x0A\x0A<cpanel Branding="include(stdfooter.html)">\x0A') called at cpanel.pl line 4027
       main::y(GLOB(0x600d0d0)) called at cpanel.pl line 5396
       main::run_standard_mode() called at cpanel.pl line 831
    [2015-05-29 12:57:04 -0500] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request error: namespace=[Cpanel] module=[cpmysql] function=[ALIVE]: set error in context setvar: statusmsg=[The adminbin “cpmysql” in the “Cpanel” namespace call to function “ALIVE” ended prematurely: The subprocess reported the “EPERM” (1) error when it ended.] at /usr/local/cpanel/Cpanel/Wrap.pm line 127
       Cpanel::Wrap::send_cpwrapd_request('namespace', 'Cpanel', 'module', 'cpmysql', 'function', 'ALIVE', 'data', '', 'action', 'run', 'env', HASH(0x680e678)) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 105
       Cpanel::AdminBin::adminrun('cpmysql', 'ALIVE') called at /usr/local/cpanel/Cpanel/ExpVar/Utils.pm line 41
       Cpanel::ExpVar::Utils::chomped_adminrun('cpmysql', 'ALIVE') called at /usr/local/cpanel/Cpanel/ExpVar/SinglePass.pm line 179
       Cpanel::ExpVar::SinglePass::__ANON__() called at /usr/local/cpanel/Cpanel/ExpVar/SinglePass.pm line 218
       Cpanel::ExpVar::SinglePass::expand(HASH(0x6836110), undef) called at /usr/local/cpanel/Cpanel/ExpVar.pm line 141
       Cpanel::ExpVar::expvar('!$mysqlrunning') called at cpanel.pl line 2363
       main::execiftag('<cpanelif !$mysqlrunning>') called at cpanel.pl line 4276
       main::dotag_finished_headers(0) called at cpanel.pl line 4113
       main::cpanel_parseblock('<cpanel setvar="headerimg=../images/topmysql.gif">\x0A<cpanel setvar="dprefix=../">\x0A<cpanel setvar="headerinclude=sql/index_head.html">\x0A<cpanel Branding="include(stdheader.html)">\x0A<cpanel Mysql="initcache()">\x0A<cpanelif $FORM{\'itemsperpage\'}>\x0A  <cpanel setvar="itemsperpage=$FORM{\'itemsperpage\'}">\x0A</cpanelif>\x0A<cpanelif !$FORM{\'itemsperpage\'} || !$CPVAR{\'itemsperpage\'}>\x0A  <cpanel setvar="itemsperpage=10">\x0A</cpanelif>\x0A\x0A<div class="body-content">\x0A<cpanelfeature !mysql>\x0A  <meta http-equiv="refresh" content="0;url=../index.html" />\x0A</cpanelfeature>\x0A\x0A<cpanelif !$mysqlrunning>\x0A  <p class="alert_box"><cptext \'The MySQL server is currently [boolean,_1,online,offline].\',$mysqlrunning></p>\x0A</cpanelif>\x0A<cpanelif $CPERROR{\'mysql\'}>\x0A  <div class="error_details"><cpanel print="$CPERROR{\'mysql\'}"></div>\x0A</cpanelif>\x0A<cpanelif !$mysql_sane>\x0A  <div class="error_details"><cpanel print=$mysql_sane_errmsg></div>\x0A</cpanelif>\x0A\x0A<cpanelif $mysql_sane>\x0A<cpanelfeature mysql>\x0A<cpanelif $mysqlrunning>\x0A<cpanel relinclude="sql/index_include.html">\x0A</cpanelif>\x0A</cpanelfeature>\x0A</cpanelif>\x0A\x0A</div><!-- end body-content -->\x0A\x0A<cpanel Branding="include(stdfooter.html)">\x0A') called at cpanel.pl line 4027
       main::y(GLOB(0x600d0d0)) called at cpanel.pl line 5396
       main::run_standard_mode() called at cpanel.pl line 831
    [2015-05-29 12:57:04 -0500] warn [cpmysql] Error while connecting to MySQL: Can't connect to local MySQL server through socket '/tmp/mysql.sock' (2) at /usr/local/cpanel/Cpanel/DBAdmin.pm line 160
       Cpanel::DBAdmin::_log_error_and_output_return(Cpanel::Mysql=HASH(0x25c0190), 'Error while connecting to MySQL: [_1]', 'Can\'t connect to local MySQL server through socket \'/tmp/mysql.sock\' (2)') called at /usr/local/cpanel/Cpanel/Mysql.pm line 164
       Cpanel::Mysql::_get_dbh(Cpanel::Mysql=HASH(0x25c0190), __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__) called at /usr/local/cpanel/Cpanel/Mysql.pm line 109
       Cpanel::Mysql::new('Cpanel::Mysql', HASH(0x25c01d8)) called at bin/admin/Cpanel/cpmysql.pl line 125
       main::try {...} () called at /usr/local/cpanel/Cpanel/CPAN/Try/Tiny.pm line 119
       eval {...} called at /usr/local/cpanel/Cpanel/CPAN/Try/Tiny.pm line 108
       Cpanel::CPAN::Try::Tiny::try(CODE(0x25af420), Try::Tiny::Catch=REF(0x160e230)) called at bin/admin/Cpanel/cpmysql.pl line 129
    [2015-05-29 12:57:04 -0500] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request The adminbin “cpmysql” in the “Cpanel” namespace call to function “VERSION” ended prematurely: The subprocess reported the “EPERM” (1) error when it ended.: namespace=[Cpanel] module=[cpmysql] function=[VERSION]: set error in context print: raw_response=[{"statusmsg":"The adminbin “cpmysql” in the “Cpanel” namespace call to function “VERSION” ended prematurely: The subprocess reported the “EPERM” (1) error when it ended.","mode":"simple","status":1,"version":"2.3","data":"Error while connecting to MySQL: Can't connect to local MySQL server through socket '/tmp/mysql.sock' (2)\nError while connecting to MySQL: Can't connect to local MySQL server through socket '/tmp/mysql.sock' (2) at /usr/local/cpanel/Cpanel/Mysql.pm line 164.\n","exit_code":256,"timeout":0,"error":1,"action":"run"}] at /usr/local/cpanel/Cpanel/Wrap.pm line 117
       Cpanel::Wrap::send_cpwrapd_request('namespace', 'Cpanel', 'module', 'cpmysql', 'function', 'VERSION', 'data', '', 'action', 'run', 'env', HASH(0x686dda8)) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 105
       Cpanel::AdminBin::adminrun('cpmysql', 'VERSION') called at /usr/local/cpanel/Cpanel/ExpVar/Utils.pm line 55
       Cpanel::ExpVar::Utils::initialize_mysql_version_varcache() called at /usr/local/cpanel/Cpanel/ExpVar/SinglePass.pm line 165
       Cpanel::ExpVar::SinglePass::__ANON__() called at /usr/local/cpanel/Cpanel/ExpVar/SinglePass.pm line 218
       Cpanel::ExpVar::SinglePass::expand(HASH(0x6836110), undef) called at /usr/local/cpanel/Cpanel/ExpVar.pm line 141
       Cpanel::ExpVar::expvar('!$mysql_sane') called at cpanel.pl line 2363
       main::execiftag('<cpanelif !$mysql_sane>') called at cpanel.pl line 4276
       main::dotag_finished_headers(0) called at cpanel.pl line 4113
       main::cpanel_parseblock('<cpanel setvar="headerimg=../images/topmysql.gif">\x0A<cpanel setvar="dprefix=../">\x0A<cpanel setvar="headerinclude=sql/index_head.html">\x0A<cpanel Branding="include(stdheader.html)">\x0A<cpanel Mysql="initcache()">\x0A<cpanelif $FORM{\'itemsperpage\'}>\x0A  <cpanel setvar="itemsperpage=$FORM{\'itemsperpage\'}">\x0A</cpanelif>\x0A<cpanelif !$FORM{\'itemsperpage\'} || !$CPVAR{\'itemsperpage\'}>\x0A  <cpanel setvar="itemsperpage=10">\x0A</cpanelif>\x0A\x0A<div class="body-content">\x0A<cpanelfeature !mysql>\x0A  <meta http-equiv="refresh" content="0;url=../index.html" />\x0A</cpanelfeature>\x0A\x0A<cpanelif !$mysqlrunning>\x0A  <p class="alert_box"><cptext \'The MySQL server is currently [boolean,_1,online,offline].\',$mysqlrunning></p>\x0A</cpanelif>\x0A<cpanelif $CPERROR{\'mysql\'}>\x0A  <div class="error_details"><cpanel print="$CPERROR{\'mysql\'}"></div>\x0A</cpanelif>\x0A<cpanelif !$mysql_sane>\x0A  <div class="error_details"><cpanel print=$mysql_sane_errmsg></div>\x0A</cpanelif>\x0A\x0A<cpanelif $mysql_sane>\x0A<cpanelfeature mysql>\x0A<cpanelif $mysqlrunning>\x0A<cpanel relinclude="sql/index_include.html">\x0A</cpanelif>\x0A</cpanelfeature>\x0A</cpanelif>\x0A\x0A</div><!-- end body-content -->\x0A\x0A<cpanel Branding="include(stdfooter.html)">\x0A') called at cpanel.pl line 4027
       main::y(GLOB(0x600d0d0)) called at cpanel.pl line 5396
       main::run_standard_mode() called at cpanel.pl line 831
    [2015-05-29 12:57:04 -0500] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request error: namespace=[Cpanel] module=[cpmysql] function=[VERSION]: set error in context print: statusmsg=[The adminbin “cpmysql” in the “Cpanel” namespace call to function “VERSION” ended prematurely: The subprocess reported the “EPERM” (1) error when it ended.] at /usr/local/cpanel/Cpanel/Wrap.pm line 127
       Cpanel::Wrap::send_cpwrapd_request('namespace', 'Cpanel', 'module', 'cpmysql', 'function', 'VERSION', 'data', '', 'action', 'run', 'env', HASH(0x686dda8)) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 105
       Cpanel::AdminBin::adminrun('cpmysql', 'VERSION') called at /usr/local/cpanel/Cpanel/ExpVar/Utils.pm line 55
       Cpanel::ExpVar::Utils::initialize_mysql_version_varcache() called at /usr/local/cpanel/Cpanel/ExpVar/SinglePass.pm line 165
       Cpanel::ExpVar::SinglePass::__ANON__() called at /usr/local/cpanel/Cpanel/ExpVar/SinglePass.pm line 218
       Cpanel::ExpVar::SinglePass::expand(HASH(0x6836110), undef) called at /usr/local/cpanel/Cpanel/ExpVar.pm line 141
       Cpanel::ExpVar::expvar('!$mysql_sane') called at cpanel.pl line 2363
       main::execiftag('<cpanelif !$mysql_sane>') called at cpanel.pl line 4276
       main::dotag_finished_headers(0) called at cpanel.pl line 4113
       main::cpanel_parseblock('<cpanel setvar="headerimg=../images/topmysql.gif">\x0A<cpanel setvar="dprefix=../">\x0A<cpanel setvar="headerinclude=sql/index_head.html">\x0A<cpanel Branding="include(stdheader.html)">\x0A<cpanel Mysql="initcache()">\x0A<cpanelif $FORM{\'itemsperpage\'}>\x0A  <cpanel setvar="itemsperpage=$FORM{\'itemsperpage\'}">\x0A</cpanelif>\x0A<cpanelif !$FORM{\'itemsperpage\'} || !$CPVAR{\'itemsperpage\'}>\x0A  <cpanel setvar="itemsperpage=10">\x0A</cpanelif>\x0A\x0A<div class="body-content">\x0A<cpanelfeature !mysql>\x0A  <meta http-equiv="refresh" content="0;url=../index.html" />\x0A</cpanelfeature>\x0A\x0A<cpanelif !$mysqlrunning>\x0A  <p class="alert_box"><cptext \'The MySQL server is currently [boolean,_1,online,offline].\',$mysqlrunning></p>\x0A</cpanelif>\x0A<cpanelif $CPERROR{\'mysql\'}>\x0A  <div class="error_details"><cpanel print="$CPERROR{\'mysql\'}"></div>\x0A</cpanelif>\x0A<cpanelif !$mysql_sane>\x0A  <div class="error_details"><cpanel print=$mysql_sane_errmsg></div>\x0A</cpanelif>\x0A\x0A<cpanelif $mysql_sane>\x0A<cpanelfeature mysql>\x0A<cpanelif $mysqlrunning>\x0A<cpanel relinclude="sql/index_include.html">\x0A</cpanelif>\x0A</cpanelfeature>\x0A</cpanelif>\x0A\x0A</div><!-- end body-content -->\x0A\x0A<cpanel Branding="include(stdfooter.html)">\x0A') called at cpanel.pl line 4027
       main::y(GLOB(0x600d0d0)) called at cpanel.pl line 5396
       main::run_standard_mode() called at cpanel.pl line 831
    
    
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  7. borayeris

    borayeris Member

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    The ticket id is: 6591609.
     
    thuminh likes this.
  8. cPanelMichael

    cPanelMichael Forums Analyst
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    To update, the issue was resolved after disabling "WHM » Server Configuration » Tweak Settings » SQL » Use INFORMATION_SCHEMA to acquire MySQL disk usage" .

    Thank you.
     
  9. James Bowlin

    James Bowlin Registered

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    Or in other words it's an error with the WHM software code and you guys don't know how to fix it properly so that people can use all of the settings and features of WHM.
     
  10. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Here is the description of this option as found in "WHM >> Tweak Settings":

    Are you experiencing a similar problem on accounts with large numbers of databases?

    Thank you.
     
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