The name of another account on this server has the same initial

dolomats

Active Member
Dec 14, 2014
31
0
6
cPanel Access Level
Website Owner
Hello

I m having an issue creating a new account i get this message
The name of another account on this server has the same initial 8 characters as the given username (acountname). Each username’s first 8 characters must be unique.
What happen previously is that i created an acount with same name and i deleted and i wanna creat again so i got this error

Help please !
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,216
463
Hello :)

How did you terminate the previous account? Check to make sure that account does not still exist. You can use a command such as:

Code:
id $username
Thank you.