Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

The pear icon is not showing in cPanel

Discussion in 'General Discussion' started by WebHostPro, Aug 8, 2017.

Tags:
  1. WebHostPro

    WebHostPro Well-Known Member
    PartnerNOC

    Joined:
    Jul 28, 2002
    Messages:
    1,651
    Likes Received:
    15
    Trophy Points:
    318
    Location:
    LA, Costa RIca
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hi,

    One of my servers is not showing PEAR in the accounts cPanel. I checked and it's installed with easy apache 4 and it's listed with the package manager.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 WebHostPro, Aug 8, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,700
    Likes Received:
    1,791
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Can you verify the "PHP Pear Packages" option is enabled for the feature list associated with the account in "WHM >> Feature Manager"? If so, can you check if "/usr/local/bin/pear" exists on this server? EX:

    Code:
    stat /usr/local/bin/pear
    Also, what version of cPanel is installed on this server?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Aug 9, 2017
  3. WebHostPro

    WebHostPro Well-Known Member
    PartnerNOC

    Joined:
    Jul 28, 2002
    Messages:
    1,651
    Likes Received:
    15
    Trophy Points:
    318
    Location:
    LA, Costa RIca
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hi I get :

    stat: cannot stat â/usr/local/bin/pearâ: No such file or directory

    when I run:

    stat /usr/local/bin/pear
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 WebHostPro, Aug 10, 2017
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,700
    Likes Received:
    1,791
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you verify which version of cPanel is installed on this server? On a test server running cPanel 64, the following symbolic link exists:

    Code:
    # ls -l /usr/local/bin | grep pear
lrwxrwxrwx 1 root   root      38 Jul  3 17:20 pear -> /opt/cpanel/ea-php70/root/usr/bin/pear
    You can manually setup the symbolic link with a command like this if it does not exist:

    Code:
    ln -s /opt/cpanel/ea-php70/root/usr/bin/pear /usr/local/bin/pear
    That should allow the PEAR icon to appear in cPanel.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Aug 10, 2017
  5. WebHostPro

    WebHostPro Well-Known Member
    PartnerNOC

    Joined:
    Jul 28, 2002
    Messages:
    1,651
    Likes Received:
    15
    Trophy Points:
    318
    Location:
    LA, Costa RIca
    cPanel Access Level:
    Root Administrator
    Twitter:
    Sure it's:
    CLOUDLINUX 7.3 x86_64 kvm – lv66 - cPanel & WHM 64.0 (build 36)

    I did a forced update as well and still no icon.

    I also ran ln -s /opt/cpanel/ea-php70/root/usr/bin/pear /usr/local/bin/pear and still no icon.

    I can throw a ticket in, just wanted to see if it was an easy fix.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 WebHostPro, Aug 10, 2017
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,700
    Likes Received:
    1,791
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hi @WebHostPro,

    Could you open a support ticket so we can take a closer look?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 cPanelMichael, Aug 11, 2017
(You must log in or sign up to post here.)
Loading...
Similar Threads - pear icon showing
  1. Bluesoftec

    The service “httpd” appears to be down.

    Bluesoftec, May 11, 2018, in forum: EasyApache
    Replies:
    1
    Views:
    120
    cPanelLauren
    May 11, 2018
  2. martin MHC

    Genuine Human Emails appearing in Junk folder

    martin MHC, May 8, 2018, in forum: E-mail Discussion
    Replies:
    5
    Views:
    111
    cPanelLauren
    May 10, 2018
  3. nat

    The service MySQL appears to be down, but it is running

    nat, Apr 23, 2018, in forum: Database Discussion
    Replies:
    5
    Views:
    182
    cPanelMichael
    Apr 23, 2018
  4. Bob Suhaili

    Blacklist disappeared in SpamAssassin?

    Bob Suhaili, Apr 8, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    91
    cPanelMichael
    Apr 9, 2018
  5. paqs

    ipaliases appears to be down?

    paqs, Mar 20, 2018, in forum: General Discussion
    Replies:
    7
    Views:
    247
    cPanelMichael
    Mar 26, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice