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The pear icon is not showing in cPanel

Discussion in 'General Discussion' started by WebHostPro, Aug 8, 2017.

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  1. WebHostPro

    WebHostPro Well-Known Member PartnerNOC

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    Hi,

    One of my servers is not showing PEAR in the accounts cPanel. I checked and it's installed with easy apache 4 and it's listed with the package manager.
     
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    #1 WebHostPro, Aug 8, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    Can you verify the "PHP Pear Packages" option is enabled for the feature list associated with the account in "WHM >> Feature Manager"? If so, can you check if "/usr/local/bin/pear" exists on this server? EX:

    Code:
    stat /usr/local/bin/pear
    Also, what version of cPanel is installed on this server?

    Thank you.
     
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    #2 cPanelMichael, Aug 9, 2017
  3. WebHostPro

    WebHostPro Well-Known Member PartnerNOC

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    Hi I get :

    stat: cannot stat â/usr/local/bin/pearâ: No such file or directory

    when I run:

    stat /usr/local/bin/pear
     
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    #3 WebHostPro, Aug 10, 2017
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    Could you verify which version of cPanel is installed on this server? On a test server running cPanel 64, the following symbolic link exists:

    Code:
    # ls -l /usr/local/bin | grep pear
lrwxrwxrwx 1 root   root      38 Jul  3 17:20 pear -> /opt/cpanel/ea-php70/root/usr/bin/pear
    You can manually setup the symbolic link with a command like this if it does not exist:

    Code:
    ln -s /opt/cpanel/ea-php70/root/usr/bin/pear /usr/local/bin/pear
    That should allow the PEAR icon to appear in cPanel.

    Thank you.
     
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    #4 cPanelMichael, Aug 10, 2017
  5. WebHostPro

    WebHostPro Well-Known Member PartnerNOC

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    Sure it's:
    CLOUDLINUX 7.3 x86_64 kvm – lv66 - cPanel & WHM 64.0 (build 36)

    I did a forced update as well and still no icon.

    I also ran ln -s /opt/cpanel/ea-php70/root/usr/bin/pear /usr/local/bin/pear and still no icon.

    I can throw a ticket in, just wanted to see if it was an easy fix.
     
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    #5 WebHostPro, Aug 10, 2017
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hi @WebHostPro,

    Could you open a support ticket so we can take a closer look?

    Thank you.
     
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    #6 cPanelMichael, Aug 11, 2017
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