Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

The pear icon is not showing in cPanel

Discussion in 'General Discussion' started by WebHostPro, Aug 8, 2017.

Tags:
  1. WebHostPro

    WebHostPro Well-Known Member PartnerNOC

    Joined:
    Jul 28, 2002
    Messages:
    1,660
    Likes Received:
    16
    Trophy Points:
    318
    Location:
    LA, Costa RIca
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hi,

    One of my servers is not showing PEAR in the accounts cPanel. I checked and it's installed with easy apache 4 and it's listed with the package manager.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 WebHostPro, Aug 8, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,734
    Likes Received:
    1,992
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Can you verify the "PHP Pear Packages" option is enabled for the feature list associated with the account in "WHM >> Feature Manager"? If so, can you check if "/usr/local/bin/pear" exists on this server? EX:

    Code:
    stat /usr/local/bin/pear
    Also, what version of cPanel is installed on this server?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Aug 9, 2017
  3. WebHostPro

    WebHostPro Well-Known Member PartnerNOC

    Joined:
    Jul 28, 2002
    Messages:
    1,660
    Likes Received:
    16
    Trophy Points:
    318
    Location:
    LA, Costa RIca
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hi I get :

    stat: cannot stat â/usr/local/bin/pearâ: No such file or directory

    when I run:

    stat /usr/local/bin/pear
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 WebHostPro, Aug 10, 2017
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,734
    Likes Received:
    1,992
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Could you verify which version of cPanel is installed on this server? On a test server running cPanel 64, the following symbolic link exists:

    Code:
    # ls -l /usr/local/bin | grep pear
lrwxrwxrwx 1 root   root      38 Jul  3 17:20 pear -> /opt/cpanel/ea-php70/root/usr/bin/pear
    You can manually setup the symbolic link with a command like this if it does not exist:

    Code:
    ln -s /opt/cpanel/ea-php70/root/usr/bin/pear /usr/local/bin/pear
    That should allow the PEAR icon to appear in cPanel.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Aug 10, 2017
  5. WebHostPro

    WebHostPro Well-Known Member PartnerNOC

    Joined:
    Jul 28, 2002
    Messages:
    1,660
    Likes Received:
    16
    Trophy Points:
    318
    Location:
    LA, Costa RIca
    cPanel Access Level:
    Root Administrator
    Twitter:
    Sure it's:
    CLOUDLINUX 7.3 x86_64 kvm – lv66 - cPanel & WHM 64.0 (build 36)

    I did a forced update as well and still no icon.

    I also ran ln -s /opt/cpanel/ea-php70/root/usr/bin/pear /usr/local/bin/pear and still no icon.

    I can throw a ticket in, just wanted to see if it was an easy fix.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 WebHostPro, Aug 10, 2017
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,734
    Likes Received:
    1,992
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hi @WebHostPro,

    Could you open a support ticket so we can take a closer look?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 cPanelMichael, Aug 11, 2017
(You must log in or sign up to post here.)
Loading...
Similar Threads - pear icon showing
  1. rappie

    In Progress [CPANEL-24015] Symlink icon in File Manager disappeared

    rappie, Nov 16, 2018, in forum: User Experience
    Replies:
    1
    Views:
    354
    cPanelLauren
    Nov 20, 2018
  2. shahz

    The service “memcached” appears to be down.

    shahz, Jan 17, 2019 at 1:01 PM, in forum: EasyApache
    Replies:
    2
    Views:
    76
    shahz
    Jan 18, 2019 at 2:52 PM
  3. MojoCreations

    PEAR PDO XML Not Installing After PHP Upgrade

    MojoCreations, Jan 15, 2019 at 3:47 PM, in forum: EasyApache
    Replies:
    1
    Views:
    97
    cPanelMichael
    Jan 17, 2019 at 3:08 PM
  4. dsbilling

    The service “httpd” appears to be down.

    dsbilling, Jan 2, 2019, in forum: EasyApache
    Replies:
    1
    Views:
    183
    cPanelLauren
    Jan 4, 2019
  5. Usman_

    The service “nameserver” appears to be down.

    Usman_, Dec 14, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    181
    cPanelLauren
    Dec 18, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice