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the problem of webmail's sending

Discussion in 'E-mail Discussions' started by Sisnetworks, Aug 26, 2008.

  1. Sisnetworks

    Sisnetworks Registered

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    Hi,

    We have a reseller customer. They have a webmail problem which they can not send mail and our the other customers have not that problem. Just one customer has it.

    The error code is ;

    Code:
    Subject  'Read: Segma ftp informations'
    Server: 'mail.egeweb.net'
    Windows Live Mail Error Code : 0x800CCC0B
    Protocol: SMTP
    Connection port: 25
    Security(SSL): No
    Help us plz.

    Best Regards.
     
    #1 Sisnetworks, Aug 26, 2008
    Last edited: Aug 26, 2008
  2. MaestriaNick

    MaestriaNick Well-Known Member

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    trying to send mail using outlook ?

    it looks like the port 25 is blocked at your localfirewall or your isp is blocking it. Please check it.

    If your server allows alternate ports, like port 26, try changing the port.
     
  3. Sisnetworks

    Sisnetworks Registered

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    Hello Again,

    Hello MaestriaNick,

    So we use the 26 port.But just one customer has that problem, but I think the customer uses the 25 port.Can I do it 26 port for just that customer?
     
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