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The PTR record for the address points to an unknown host name.

Discussion in 'Bind/DNS/Nameserver' started by jarecki74, Dec 9, 2017.

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  1. jarecki74

    jarecki74 Active Member

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    Hi

    I'm not an advanced root

    I have install new cp/whm host - everything works correctly
    hostname created , nameserwers works fine but if i check somedomain on my host using
    DNS check tool

    i have this info

    SOA
    [​IMG]
    Reverse for xxx.xxx.xxx.xxx points to an unknown host name (rev-xxx.xxx.xxx.xxx.atm an.pl).

    The PTR record for the address points to an unknown host name.


    nameserver
    [​IMG]
    Reverse for xxx.xxx.xxx.xxx points to an unknown host name (rev-xxx.xxx.xxx.xxx.atm an.pl).

    The PTR record for the address points to an unknown host name.


    can anyone help mi with this ?


    regards
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello,

    You will need to reach out to the company you are renting the server from and request a RDNS record for your server's IP address pointing to your server's hostname.

    Thank you.
     
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