The PTR record for the address points to an unknown host name.

jarecki74

Active Member
Oct 10, 2010
33
1
58
Hi

I'm not an advanced root

I have install new cp/whm host - everything works correctly
hostname created , nameserwers works fine but if i check somedomain on my host using
DNS check tool

i have this info

SOA

Reverse for xxx.xxx.xxx.xxx points to an unknown host name (rev-xxx.xxx.xxx.xxx.atm an.pl).

The PTR record for the address points to an unknown host name.


nameserver

Reverse for xxx.xxx.xxx.xxx points to an unknown host name (rev-xxx.xxx.xxx.xxx.atm an.pl).

The PTR record for the address points to an unknown host name.


can anyone help mi with this ?


regards
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,227
463
Hello,

You will need to reach out to the company you are renting the server from and request a RDNS record for your server's IP address pointing to your server's hostname.

Thank you.