The rebuild of this database is in progress

caisc

Well-Known Member
Oct 5, 2011
73
2
58
India
cPanel Access Level
Root Administrator
Hello,

In my WHM - Home >> Email >>View Sent Summary

I see this notification - Note: The rebuild of this database that started on 4/12/17 at 3:21 PM UTC is still in progress. The process ID is “700541”. Search results may be incomplete until the rebuild finishes.

For more details see attached screenshot.
Database-rebuild.png

As per notification this process started on 12th Apr 2017 and not yet completed after so many days. I suspect that its interrupted as after upgrading the cpanel at around date 12th Apr 2017 to latest version, I rebooted the server twice.

Can experts tell me how to complete this process properly.

Thanks
 
Last edited by a moderator:

caisc

Well-Known Member
Oct 5, 2011
73
2
58
India
cPanel Access Level
Root Administrator
There is no such file named as - servers_queue.yaml at path /var/cpanel/taskqueue/

I see only 4 files there -

servers_queue.json
servers_queue.stor
servers_sched.json
servers_sched.stor

Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,213
363
Hello,

Could you open a support ticket using the link in my signature so we can take a closer look at the affected system? You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,213
363
Hello,

To update, it looks like removing a stale /var/cpanel/eximstats_db_import_in_progress link to a process that no longer existed fixed the issue.

Thank you.