The request failed. (Error ID: tkztun) Ask your hosting provider to research this error in cPanel & WHM’s main error log.

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
4,251
534
273
cPanel Access Level
Root Administrator
Hey there! I'd try following the advice of the error message and check the /usr/local/cpanel/logs/error_log file to see if there are any additional details there that would help you resolve this. That log isn't visible to cPanel users, so you'd need to be logged in as root to check that file.

Can you look at that file and see if it gives you more information?
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
4,251
534
273
cPanel Access Level
Root Administrator
There are not any limits in place with the trial license, so it will function just like a normal license would.

If you're still seeing issues and not finding anything in the cPanel error log file that is helpful, feel free to submit a ticket to our team so we can check this. If you do, please post the ticket number here so I can follow along and update the thread.