The same Email account setup in 2 Outlooks - Only one Outlook recieves mails?

[Antonio.Street]

Hi,

I'm getting aquainted with the CPanel platform and recently i ran into an issue that does'nt seem to be that hard to resolve, but i cannot find the solution. I created an email account that has 2 other email accounts forwarding to it. After setting up this new account in Outlook on 2 different PCs, the mails sent to this new email only load on one of the PCs. Is it possible to have the mails load on both Outlooks? Thank you in advance!

Antonio

 

[lldeepakll]

Hi,

If you are using POP3 in outlook then make sure that you have check marked "Leave a copy on server" option in your both outlook.

Thanks

 

[cPanelMichael]

Hello,

I suggest using IMAP in your email client if you would prefer to have emails remain constant with multiple users. Otherwise, you can enable the option referenced in the previous post for POP3.

Thank you.