I am trying to migrate a CPanel account (with 180GB of data)
from a VPS to a dedicated server but I am receiving this error message
The server failed to synchronize the system account’s mail because an error happened: (XID h6ce4z) The system terminated the execution of “/usr/bin/dsync -u citymedi backup -R -1 /usr/local/cpanel/bin/dsync_cpsrvd_client XXX.YYY.ZZZZ root ZUHXGWZF5WTF51YYKL4GYO8RW7MHYAOC [email protected]” because it exceeded its allowed time (1 hour).
According to this article in CPanel's KB rebrand.ly/dzitb
this issue should be solved disabling the Live Transfer option during transfer
but in my case that option was already disabled.
What should I do now?
from a VPS to a dedicated server but I am receiving this error message
The server failed to synchronize the system account’s mail because an error happened: (XID h6ce4z) The system terminated the execution of “/usr/bin/dsync -u citymedi backup -R -1 /usr/local/cpanel/bin/dsync_cpsrvd_client XXX.YYY.ZZZZ root ZUHXGWZF5WTF51YYKL4GYO8RW7MHYAOC [email protected]” because it exceeded its allowed time (1 hour).
According to this article in CPanel's KB rebrand.ly/dzitb
this issue should be solved disabling the Live Transfer option during transfer
but in my case that option was already disabled.
What should I do now?