The server was unable to lookup an an A entry for its hostname

[giuly]

Hello, I have a dedicated server with WHM.
So it appears this message when I enter on WHM, I try to fix with the popup that appears, I click on click here, but then the problem re appears.

So please with simply words how have I to do to solve this problem?
If it is possible from whm panel control?

Thank you very much

 

[JawadArshad]

Hello, I have a dedicated server with WHM.
So it appears this message when I enter on WHM, I try to fix with the popup that appears, I click on click here, but then the problem re appears.

So please with simply words how have I to do to solve this problem?
If it is possible from whm panel control?

Thank you very much

If your hostname is server.xyz.com, you need to make sure there is an A record 'server' in the DNS zone file of the domain xyz.com at its name servers. There is an option in cPanel to automatically add the A record but if DNS is not handled at the same server, this option won't help you.

 

[giuly]

thanks a lot, I am reading a lot, I have buyed a book on configuration of WHM, so I have another question, I set up all, with primary and secondary nameserver for the hostname, but when I click on assign an IP address it doesn't go (on popup there is the bar that goes but doesn't stop never)

Then I would to add A entry because I have again and again the error of A entry also if I try to resolve automatically clicking on popup.

Maybe is it because I have passed from hosting at a dedicate server so I have seen that the DNS are again on old server???

my site is
giocattoliamodotit

thanks in advance
please

 

[linux7802]

Soultion

If your hostname for example is server.example.com then you need to be update the name servers for your domain example.com as per your servers name server as well as add "A" record entry for hostname from WHM

WHM >> DNS Functions >> Adding an A entry for your hostname

As soon as your hostname domain name pointing to your server you will not receive any further "A" record missing entry popup.

 

[giuly]

I had already set this, but again when I relogin in WHM it appears the problem.

 

[giuly]

but if DNS is not handled at the same server, this option won't help you.

so for example if NS are ns1.dnshighdotcom e ns2.dnshigdotcom

that were of precedent hosting,

and I add A entry for
ns1.giocattoliamodotit
ns2.giocattoliamodotit

it wouldn't go?

So I have to say at precedent hosting to change nameserver?
thank you very much

 

[lilokster]

I am having the same problem. Reverse DNS fails and my emails are going to spam folders because of it.

I have been trying for days to figure this out.

 

[giuly]

I have solved, it was be to add in edit Zone
ns1 14400 in A primary DNS
ns2 14400 in A secondary DNS