The server was unable to lookup an an A entry for its hostname

aleunpkc

Member
Apr 24, 2005
17
0
151
I've a new server and the WHM login appears a popup window tell me the following.

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The server was unable to lookup an an A entry for its hostname (XXXXX). This is generally because the entry was never added. However this could also be the result of your nameserver(s) being down. If you would like to attempt to automaticlly add the entry, .

Found your hostname to be: xxxxxxx
Found your short hostname to be: xxxxx
Found your domain name to be: xxxxxxxxx
Found your main ip to be: xxxxxxxxx
If this looks correct,

Zone xxxxxxxx does not exist, a new zone for xxxxxxx will be created.
Sorry, a DNS entry for xxxxxxxxxxx already exists, please delete it first Add Complete

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I've followed the instruction appeared on the popup window and it appears that it is not correctly done. What shall I do exactly to resolve this error?

Please help.
 

aleunpkc

Member
Apr 24, 2005
17
0
151
Further help is needed

I don't what do you mean. How can I check that if the hostname is pointing to my server and listed with DNS entries?
Thank you for your help.