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The service cpdavd appears to be down

Discussion in 'General Discussion' started by borayeris, Nov 9, 2016.

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  1. borayeris

    borayeris Member

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    I got email every 5 minutes saying "The service “cpdavd” appears to be down.".
    When I close CSF it stops. Port 2077 and 2078 is open.
     
  2. SysSachin

    SysSachin Well-Known Member

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    Check firewall configuration file and enable all cPanel port in firewall. If these port are already added in firewall setting then take backup of your current configuration and try to reinstall CSF firewall.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you verify the steps you took to open port 2077 in your CSF configuration? Is it listed under TCP_IN in the CSF configuration?

    Thank you.
     
  4. borayeris

    borayeris Member

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    Yes both TCP_IN and TCP6_IN.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    This suggests an issue with your CSF firewall configuration. First, verify cpdavd is listening for connections with a command such as:

    Code:
    netstat -lnp | grep :207
    You should see output like this:

    Code:
    # netstat -lnp | grep :207
    tcp        0      0 0.0.0.0:2077            0.0.0.0:*               LISTEN      18656/cpdavd - acce
    tcp        0      0 0.0.0.0:2078            0.0.0.0:*               LISTEN      18656/cpdavd - acce
    tcp        0      0 0.0.0.0:2079            0.0.0.0:*               LISTEN      18656/cpdavd - acce 
    If you do, then try opening the additional ports for cpdavd in your CSF configuration:

    Code:
    2077, 2078, 2079, and 2080
    Let us know if that helps.

    Thank you.
     
  6. borayeris

    borayeris Member

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    netstat -lnp | grep cpdavd
    tcp 0 0 0.0.0.0:2077 0.0.0.0:* LISTEN 25734/cpdavd - acce
    tcp 0 0 0.0.0.0:2078 0.0.0.0:* LISTEN 25734/cpdavd - acce
    tcp 0 0 0.0.0.0:2079 0.0.0.0:* LISTEN 25734/cpdavd - acce
    tcp 0 0 0.0.0.0:2080 0.0.0.0:* LISTEN 25734/cpdavd - acce


    2077,2078,2079,2080 was in TCP_IN
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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