The service “cpdavd” appears to be down.

[morteza3245]

hello
i received below error in my email from server, what is problem and how i can solve it?

The service “cpdavd” appears to be down.
Server    host.mydomain.com
Primary IP Address    1.1.1.1
Service Name    cpdavd
Service Status    failed ⛔
Notification    The service “cpdavd” appears to be down.
Service Check Method    The system failed to connect to this service’s TCP/IP port.
Reason    cpdavd: [HTTP/1.1 401 Unauthorized != HTTP/1.x 200 OK] [received_key=Authorization Required] [expected_key=G3puUnt25TMf6i9wsW66sp_f9Awwg5p4MKDpKhURLx_ysiCG1lPFPSBnwsGgQ5_D]
Number of Restart Attempts    94
Service Check Raw Output    The 'cpdavd' service passed the check: cpdavd (cpdavd - accepting connections on 2077, 2078, 2079, and 2080 (dormant)) is running as root with PID 11824 (systemd+/proc check method).
Startup Log    Sep 23 17:19:15 host.mydomain.com systemd[1]: Starting cPanel dav services...
Sep 23 17:19:15 host.mydomain.com systemd[1]: PID file /var/run/cpdavd.pid not readable (yet?) after start.
Sep 23 17:19:15 host.mydomain.com systemd[1]: Started cPanel dav services.
Memory Information   
Used    5.12 GB
Available    57.61 GB
Installed    62.73 GB
Load Information    1.20 0.94 0.95
Uptime    1 day, 2 hours, and 1 second
IOStat Information    avg-cpu:  %user   %nice %system %iowait  %steal   %idle
           6.04    0.72    0.63    0.67    0.00   91.95
Device:            tps    kB_read/s    kB_wrtn/s    kB_read    kB_wrtn
sdb              22.01      2660.76       927.88  249048589   86850273
sda              26.83      2665.52       955.35  249494948   89421121
md2              55.22      3731.03      1771.21  349227049  165786908
md0               0.11         0.18         0.30      16636      27936
md1               0.00         0.10         0.19       9057      18144
md3              21.35      1594.91       111.33  149285129   10420252
Top Processes   
PID    Owner    CPU %    Memory %    Command
13997    root    24.11    0.00    [tailwatchd]
14107    mailnull    6.25    0.01    /usr/sbin/exim -t -oem -oi -f <> -E1dvmHw-0003dy-9P
14114    root    3.45    0.02    /usr/local/cpanel/scripts/restartsrv_clamd --check --notconfigured-ok
25647    mysql    3.36    1.04    /usr/sbin/mysqld --basedir=/usr --datadir=/var/lib/mysql --plugin-dir=/usr/lib64/mysql/plugin --log-error=host.mydomain.com.err --pid-file=host.mydomain.com.pid
13933    s3zirnew    3.14    0.02    lsphp

 

[cPanelMichael]

Hello,

Can you verify if you have any firewall rules enabled that are restricting connections over ports 2077, 2078, 2079, or 2080?

Thank you.