The service "cphulkd" appears to be down.

fino47

Member
Nov 26, 2015
5
0
1
Mexico
cPanel Access Level
Website Owner
I am getting this error 3 times per day.
The service "cphulkd" appears to be down.

And after 5 minutes of getting this email i get an other one that says: The service "spamd" is now operational.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,883
2,256
463
Hello,

Please post the output from the following command so we can better diagnose the issue:

Code:
grep '' /etc/redhat-release /usr/local/cpanel/version /var/cpanel/envtype ; grep CPANEL= /etc/cpupdate.conf
Thanks!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,883
2,256
463
Could you post the output referenced in my last response so we help to troubleshoot the issue?

Thank you.
 

davidbudden

Registered
Jul 7, 2012
4
0
1
cPanel Access Level
Root Administrator
Could you post the output referenced in my last response so we help to troubleshoot the issue?

Thank you.
Hi sorry for not doing this sooner! We are still having the same issue. The output is as follows:

/etc/redhat-release:CentOS release 6.8 (Final)
/usr/local/cpanel/version:11.56.0.28
/var/cpanel/envtype:kvm
CPANEL=release

Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,883
2,256
463
Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.