SOLVED The service “httpd” appears to be down.

cPSamuelM

Technical Analyst Team Lead
Staff member
Nov 20, 2019
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31
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USA
cPanel Access Level
Root Administrator
Hello @shuyu

Thank you for contacting cPanel! Our analysts do their best to reply to all the tickets we receive in a timely manner. I apologize for any delay you might have experienced. I am glad to see that one of my colleagues replied to your ticket shortly after you created this forum thread.

There was an error in the OWASP3 ModSecurity ruleset which prevented Apache from starting, with the error message you shared in your screenshot. The problem was resolved by reinstalling the ruleset.

Best regards.