Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

The system cannot update the kernel: Cannot update this system’s kernel.

Discussion in 'CloudLinux' started by BobHoliday, Aug 28, 2017.

Tags:
  1. BobHoliday

    BobHoliday Member

    Joined:
    Sep 6, 2013
    Messages:
    23
    Likes Received:
    3
    Trophy Points:
    3
    cPanel Access Level:
    Root Administrator
    My WHM security advisor is, as of last week, reporting in a grey notification bar at the top of the list of checks:

    "The system cannot update the kernel: Cannot update this system’s kernel."

    There are currently zero outstanding updates reported by "yum check-update".

    I do not wish to have the system perform kernel updates automatically (I prefer to do them manually on a cloned server as a test first, then roll them out on my production server).

    Is this grey notification simply letting me know automatic kernel upgrades are disabled, or do I have a problem?

    TY!
     
    #1 BobHoliday, Aug 28, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    46,330
    Likes Received:
    2,039
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    The alert you see can appear if your system runs within a VPS environment, such as QEMU/KVM or Virtuozzo, as options that affect the operating system may be unavailable on such environments.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Aug 28, 2017
  3. menathor

    menathor Registered

    Joined:
    Apr 5, 2016
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Australia
    cPanel Access Level:
    Website Owner
    I've been getting the same error emails too (and I'm on a VPS). Can I safely ignore this or do I need to contact my VPS provider to get them to update it on their end?

    Thanks!
     
    #3 menathor, Sep 1, 2017
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    46,330
    Likes Received:
    2,039
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello @menathor,

    The original post on this thread was related to that message in "WHM >> Security Advisor". Can you confirm what the subject and body of the email message you are receiving contains?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Sep 1, 2017
  5. tdot

    tdot Active Member

    Joined:
    Nov 2, 2017
    Messages:
    29
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    UK
    cPanel Access Level:
    Root Administrator
    I'm also getting this error. Is there a fix? running CENTOS 6.9 xen pv [server] v68.0.15 on KVM
     
    #5 tdot, Nov 22, 2017
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    46,330
    Likes Received:
    2,039
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    You will need to contact your hosting provider to have them ensure the kernel is updated since it's a Xen PV environment. Note that since this is generally outside the control of the server owner, we have an internal case open (CPANEL-16076) to improve the warning message (or possibly remove it completely) on container-based systems.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 cPanelMichael, Nov 28, 2017
(You must log in or sign up to post here.)
Loading...
Similar Threads - system cannot update
  1. Tarak Nath

    The system cannot update the kernel: Cannot update this system’s kernel

    Tarak Nath, Jan 8, 2019, in forum: Security
    Replies:
    10
    Views:
    271
    Tarak Nath
    Jan 11, 2019
  2. Lillike

    The system cannot update the kernel: Cannot update this system’s kernel.

    Lillike, Sep 5, 2018, in forum: Security
    Replies:
    8
    Views:
    268
    cPanelLauren
    Sep 6, 2018
  3. SP Hosting

    The system cannot deploy error from GIT repo

    SP Hosting, Jan 24, 2019, in forum: General Discussion
    Replies:
    4
    Views:
    503
    cPanelMichael
    Jan 31, 2019
  4. Nirjonadda

    The system cannot check for KernelCare licenses

    Nirjonadda, Jan 22, 2018, in forum: General Discussion
    Replies:
    11
    Views:
    1,556
    cPanelMichael
    Feb 1, 2018
  5. albatroz

    The system cannot grant privileges to the MySQL user

    albatroz, Oct 22, 2017, in forum: General Discussion
    Replies:
    2
    Views:
    998
    cPanelMichael
    Oct 24, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice