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The system cannot update the kernel: Cannot update this system’s kernel.

Discussion in 'CloudLinux' started by BobHoliday, Aug 28, 2017.

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  1. BobHoliday

    BobHoliday Member

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    My WHM security advisor is, as of last week, reporting in a grey notification bar at the top of the list of checks:

    "The system cannot update the kernel: Cannot update this system’s kernel."

    There are currently zero outstanding updates reported by "yum check-update".

    I do not wish to have the system perform kernel updates automatically (I prefer to do them manually on a cloned server as a test first, then roll them out on my production server).

    Is this grey notification simply letting me know automatic kernel upgrades are disabled, or do I have a problem?

    TY!
     
    #1 BobHoliday, Aug 28, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    The alert you see can appear if your system runs within a VPS environment, such as QEMU/KVM or Virtuozzo, as options that affect the operating system may be unavailable on such environments.

    Thank you.
     
    #2 cPanelMichael, Aug 28, 2017
  3. menathor

    menathor Registered

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    I've been getting the same error emails too (and I'm on a VPS). Can I safely ignore this or do I need to contact my VPS provider to get them to update it on their end?

    Thanks!
     
    #3 menathor, Sep 1, 2017
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @menathor,

    The original post on this thread was related to that message in "WHM >> Security Advisor". Can you confirm what the subject and body of the email message you are receiving contains?

    Thank you.
     
    #4 cPanelMichael, Sep 1, 2017
  5. tdot

    tdot Active Member

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    I'm also getting this error. Is there a fix? running CENTOS 6.9 xen pv [server] v68.0.15 on KVM
     
    #5 tdot, Nov 22, 2017
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    You will need to contact your hosting provider to have them ensure the kernel is updated since it's a Xen PV environment. Note that since this is generally outside the control of the server owner, we have an internal case open (CPANEL-16076) to improve the warning message (or possibly remove it completely) on container-based systems.

    Thank you.
     
    #6 cPanelMichael, Nov 28, 2017
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