The system cannot update the kernel: Cannot update this system’s kernel

Tarak Nath

Well-Known Member
Mar 12, 2018
78
12
8
India
cPanel Access Level
Root Administrator
Hello,

Home »Security Center »Security Advisor is alerting us the below:
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The system cannot update the kernel: Cannot update this system’s kernel.
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Our server's basic info as follows:

OS: CENTOS 6.10 virtuozzo
cPanel Version: 76.0.14

Regards,
Tarak Nath
 

GOT

Get Proactive!
PartnerNOC
Apr 8, 2003
1,543
208
343
Chesapeake, VA
cPanel Access Level
DataCenter Provider
No, because WHM runs in the container. You have to have access to the host node shell.

If this is truly a dedicated server, they should have given you access to the host node where virtuozzo runs.

If you don't have that access you will need to contact your provider.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,911
2,234
363
Hello @Tarak Nath,

Did you install cPanel & WHM directly on the host node that was running Virtuozzo? If so, that's an unsupported configuration. Instead, if you want to use Virtuozzo, you should setup an individual VPS under the host node and install cPanel & WHM directly on the VPS.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,911
2,234
363
Hello @Tarak Nath,

It looks like it's a VPS server based on the server information in the support ticket. You'll want to reach out to your provider to let them know you ordered a dedicated server if that's what you intended.

Thank you.