The system detected an error during the cPanel & WHM version change

MartinMarkusen

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Code:
[2017-08-30 02:10:06 +0200] Preparing... ########################################
[2017-08-30 02:10:06 +0200] Updating / installing...
[2017-08-30 02:10:06 +0200] rpm_is_working-1.0-0 ########################################
[2017-08-30 02:10:07 +0200] Switching to version '11.66.0.15' of updatenow to perform sync.
[2017-08-30 02:10:07 +0200] checkyum version 22.3
[2017-08-30 02:10:08 +0200] checkyum version 22.3
[2017-08-30 02:10:08 +0200] E There was a problem importing one of the Python modules
[2017-08-30 02:10:08 +0200] E (XID 2szp8v) The system failed to execute yum with the arguments “--assumeyes --config /etc/yum.conf install ncurses-term” because of an error: The “/usr/bin/yum” command (process 15127) reported error number 1 when it ended. : There was a problem importing one of the Python modules
[2017-08-30 02:10:08 +0200] required to run yum. The error leading to this problem was:
[2017-08-30 02:10:08 +0200] /lib64/libcurl.so.4: undefined symbol: nghttp2_session_set_local_window_size
[2017-08-30 02:10:08 +0200] Please install a package which provides this module, or
[2017-08-30 02:10:08 +0200] verify that the module is installed correctly.
[2017-08-30 02:10:08 +0200] It's possible that the above module doesn't match the
[2017-08-30 02:10:08 +0200] current version of Python, which is:
[2017-08-30 02:10:08 +0200] 2.7.5 (default, Nov 6 2016, 00:28:07)
[2017-08-30 02:10:08 +0200] [GCC 4.8.5 20150623 (Red Hat 4.8.5-11)]
[2017-08-30 02:10:08 +0200] If you cannot solve this problem yourself, please go to
[2017-08-30 02:10:08 +0200] the yum faq at:
[2017-08-30 02:10:08 +0200] Faq - yum - Trac
[2017-08-30 02:10:08 +0200]
[2017-08-30 02:10:08 +0200] checkyum version 22.3
[2017-08-30 02:10:09 +0200] E Sysup: Needed system RPMs were not installed: ncurses-term
[2017-08-30 02:10:09 +0200] ***** FATAL: Cannot proceed. Needed system RPMs were not installed.
CentOS Linux 7.3.1611
Linux 3.10.0-327.28.3.el7.x86_64 on x86_64


Any help on this?
 
Last edited by a moderator:

cPanelMichael

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Apr 11, 2011
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Hello,

Please post the output from the following commands:

Code:
# rpm -qa|grep curl
rpm -qa|grep ncurses
Thank you.
 

MartinMarkusen

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[[email protected] src]# rpm -qa|grep curl
ea-php70-php-curl-7.0.18-1.1.2.cpanel.x86_64
ea-libcurl-7.53.1-2.2.1.cpanel.x86_64
python-pycurl-7.19.0-19.el7.x86_64
libcurl-7.54.0-3.0.cf.rhel7.x86_64
curl-7.54.0-3.0.cf.rhel7.x86_64
ea-php56-php-curl-5.6.30-7.7.2.cpanel.x86_64
ea-php55-php-curl-5.5.38-14.14.2.cpanel.x86_64
[[email protected] src]# rpm -qa|grep ncurses
ncurses-base-5.9-13.20130511.el7.noarch
ncurses-5.9-13.20130511.el7.x86_64
ncurses-libs-5.9-13.20130511.el7.x86_64
ncurses-term-5.9-13.20130511.el7.noarch
ncurses-devel-5.9-13.20130511.el7.x86_64
 

MartinMarkusen

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yum doesn't work.

[[email protected] src]# yum update
There was a problem importing one of the Python modules
required to run yum. The error leading to this problem was:

/lib64/libcurl.so.4: undefined symbol: nghttp2_session_set_local_window_size

Please install a package which provides this module, or
verify that the module is installed correctly.

It's possible that the above module doesn't match the
current version of Python, which is:
2.7.5 (default, Nov 6 2016, 00:28:07)
[GCC 4.8.5 20150623 (Red Hat 4.8.5-11)]
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,227
463
Hello,

Could you open a support ticket using the link in my signature so we can take a closer look?

Thank you.