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The system detected an unsupported distribution

Discussion in 'General Discussion' started by arief, Dec 25, 2018.

  1. arief

    arief Registered

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    i have server with debian 9 os no setup cpanel before. i want install manually but there is problem, can you help me.

    Static hostname: server.example.net
    Icon name: computer-vm
    Chassis: vm
    Virtualization: qemu
    Operating System: Debian GNU/Linux 9 (stretch)
    Kernel: Linux 4.9.0-8-amd64
    Architecture: x86-64

    message error :

    Beginning main installation.
    2018-12-26 01:56:10 789 ( INFO): cPanel & WHM installation started at: Wed Dec 26 01:56:10 2018!
    2018-12-26 01:56:10 790 ( INFO): This installation will require 20-50 minutes, depending on your hardware.
    2018-12-26 01:56:10 791 ( INFO): Now is the time to go get another cup of coffee/jolt.
    2018-12-26 01:56:10 792 ( INFO): The install will log to the /var/log/cpanel-install.log file.
    2018-12-26 01:56:10 793 ( INFO):
    2018-12-26 01:56:10 794 ( INFO): Beginning Installation v3...
    2018-12-26 01:56:10 535 (ERROR): The system could not detect a valid release file for this distribution
    2018-12-26 01:56:10 537 (ERROR): The system detected an unsupported distribution. cPanel & WHM only supports CentOS 6 and 7, Red Hat Enterprise Linux® 6 and 7, and CloudLinux™ 6 and 7.
    2018-12-26 01:56:10 538 (FATAL): Please reinstall cPanel & WHM from a valid distribution.
    Removing /root/installer.lock.
     
    #1 arief, Dec 25, 2018
    Last edited by a moderator: Dec 26, 2018
  2. rpvw

    rpvw Well-Known Member

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  3. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    As noted by @rpvw cPane does not support debian. You'll need to run one of the supported OS's as listed in the documentation to install cPanel successfully.
     
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