I tried to restore a folder from WHM and when I clicked the restore button I got:
Error: The system encountered an error during the attempt to restore the file. For details, check this error log, or contact your hosting provider: /usr/local/cpanel/logs/error_log
Checking the log I see:
Error: The system encountered an error during the attempt to restore the file. For details, check this error log, or contact your hosting provider: /usr/local/cpanel/logs/error_log
Checking the log I see:
Code:
The system detected problems when it tried to restore the “/backup/weekly/2020-11-29/accounts/[PATHREMOVED].tar.gz” backup for the “/home/[PATHREMOVED]” file. “The backup writing process returned errors while working with “[PATHREMOVED]/homedir/symfony/var/cache”.
The arguments for the writing process were ( --extract -z --no-same-owner --preserve-permissions --no-wildcards --no-unquote --file - --no-wildcards-match-slash --strip=2 --sparse --blocking-factor 200 --directory /home/[PATHREMOVED] -- [PATHREMOVED]/homedir/symfony/var/cache ).
The arguments for the reading prcoess were ( --create --file - --no-wildcards-match-slash --sparse --blocking-factor 200 --directory [PATHREMOVED]/homedir/symfony/var/ -- cache )
Errors:
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/usr/bin/gtar: symfony/var/cache/dev/ContainerLvRcQ4j: Cannot utime: Operation not permitted
/usr/bin/gtar: symfony/var/cache/dev/twig/24: Cannot utime: Operation not permitted
....
/usr/bin/gtar: symfony/var/cache/dev/pools/OxQOHjqlNu/X/N: Cannot utime: Operation not permitted