Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

The system encountered errors during transport error

Discussion in 'Data Protection' started by upsforum, Jun 15, 2018.

  1. upsforum

    upsforum Well-Known Member

    Joined:
    Jul 27, 2005
    Messages:
    471
    Likes Received:
    0
    Trophy Points:
    166
    I have a vps with remote backup, the backup file is about 70 GByte but every day I get this error from cpanel backup service

    The system encountered errors during transport of the backup files.

    Transport Backup Label Message
    Backup All sphgroup Unable to send “/vpssphgroup/2018-06-15/accounts/sphgroup.tar.gz” to destination “Backup All”
    Below is a preview of the attached log file.

    Preview of transport errors log:
    Unable to send “/vpssphgroup/2018-06-15/accounts/sphgroup.tar.gz” to destination “Backup All”
    This notice is the result of a request from “cpbackup”.
    The system generated this notice on Friday, June 15, 2018 at 4:24:16 AM UTC.

    “Backup Transport Error” notifications are currently configured to have an importance of “High”. You can change the importance or disable this type of notification in WHM’s Contact Manager at: https://hostname:2087/scripts2/editcontact?event=Backup::Transport

    Do not reply to this automated message.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. cPanelLauren

    cPanelLauren Forums Analyst II
    Staff Member

    Joined:
    Nov 14, 2017
    Messages:
    3,530
    Likes Received:
    253
    Trophy Points:
    193
    Location:
    Houston
    cPanel Access Level:
    DataCenter Provider
    Hi @upsforum

    Can you show the log file output from this? The transport logs can be found at
    Code:
    /usr/local/cpanel/logs/cpbackup_transporter.log
    Thanks!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. upsforum

    upsforum Well-Known Member

    Joined:
    Jul 27, 2005
    Messages:
    471
    Likes Received:
    0
    Trophy Points:
    166
    Code:
    [2018-06-22 01:04:42 +0200] info [cpbackup_transporter] Initializing log file
    [2018-06-22 01:04:42 +0200] info [cpbackup_transporter] cpbackup_transporter - parent starting
    [2018-06-22 01:04:42 +0200] info [cpbackup_transporter] cpbackup_transporter - child starting
    [2018-06-22 01:04:42 +0200] info [cpbackup_transporter] cPanel Backup Transporter Queue Daemon started.
    [2018-06-22 01:04:42 +0200] info [cpbackup_transporter] cpbackup_transporter - started
    [2018-06-22 01:04:42 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2018-06-22 01:04:42 +0200] info [cpbackup_transporter] cpbackup_transporter - Processing next task
    [2018-06-22 01:04:42 +0200] info [cpbackup_transporter] Instantiating Object
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP >>>  Net::FTP(3.10)
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP >>>    Exporter(5.72)
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP >>>    Net::Cmd(3.10)
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP >>>    IO::Socket::SSL(2.049)
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP >>>      IO::Socket::INET6(2.72)
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP >>>        IO::Socket(1.38)
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP >>>          IO::Handle(1.36)
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  220 ::ffff:255.136.95.260 FTP server ready
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>>  USER XXXXX
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  331 Password required for XXXXX
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>>  PASS ....
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  230 User XXXXX logged in
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>>  TYPE I
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  200 Type set to I
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Starting a "copy" operation on the "backupall" destination ID "5gr3wrwFgyfvOrkhWrs3CDml".
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Base path for destination is /backupssd4
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Validating destination path /backupssd4/2018-06-22/accounts/
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>>  PORT 173,212,193,21,143,129
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  200 PORT command successful
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>>  LIST /backupssd4/2018-06-22/accounts/
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  150 Opening BINARY mode data connection for file list
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  450 /backupssd4/2018-06-22/accounts/: No such file or directory
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Making Path /backupssd4/2018-06-22/accounts/
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>>  MKD /backupssd4/2018-06-22/accounts/
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  550 /backupssd4/2018-06-22/accounts/: No such file or directory
    [2018-06-22 01:04:43 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>>  MKD /backupssd4
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  550 /backupssd4: File exists
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>>  MKD /backupssd4/2018-06-22
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  257 "/backupssd4/2018-06-22" - Directory successfully created
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>>  MKD /backupssd4/2018-06-22/accounts
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  257 "/backupssd4/2018-06-22/accounts" - Directory successfully created
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>>  MKD /backupssd4/2018-06-22/accounts/
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  257 "/backupssd4/2018-06-22/accounts" - Directory successfully created
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Path creation successful
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Uploading account backup /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz to /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz (from 2018-06-22/accounts/spazionicomomto.tar.gz)
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Attempting to upload /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz to /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz for destination:  backupall
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Upload attempt #1 starting for /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz to /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz for destination:  backupall
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>>  PORT 173,212,193,21,198,155
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  200 PORT command successful
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>>  FEAT
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  211-Features:
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   SITE UTIME
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   MDTM
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   SITE RMDIR
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   SSCN
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   TVFS
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   SITE COPY
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   MFMT
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   LANG en-US.UTF-8*;en-US
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   SIZE
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   PROT
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   CCC
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   SITE MKDIR
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   PBSZ
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   AUTH TLS
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   MFF modify;UNIX.group;UNIX.mode;
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   REST STREAM
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*;
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   UTF8
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   EPRT
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   SITE SYMLINK
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<   EPSV
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  211 End
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>>  HELP ALLO
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  214 Syntax: ALLO is not implemented (ignored)
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>>  ALLO 297803239
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  202 No storage allocation necessary
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) >>>  STOR /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz
    [2018-06-22 01:04:44 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  150 Opening BINARY mode data connection for /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz
    [2018-06-22 01:07:35 +0200] info [cpbackup_transporter] Net::FTP=GLOB(0x370fdc0) <<<  226 Transfer complete
    [2018-06-22 01:07:35 +0200] info [cpbackup_transporter] put( /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz, /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz )
    [2018-06-22 01:07:35 +0200] info [cpbackup_transporter] Successful transfer of /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz to /backupssd4/2018-06-22/accounts/spazionicomomto.tar.gz for destination backupall
    [2018-06-22 01:07:35 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2018-06-22 01:07:35 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 299s for new tasks
    [2018-06-22 01:07:36 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2018-06-22 01:07:36 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 298s for new tasks
    [2018-06-22 01:07:37 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2018-06-22 01:07:37 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 297s for new tasks
    [2018-06-22 01:07:38 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2018-06-22 01:07:38 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 296s for new tasks
    [2018-06-22 01:07:39 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2018-06-22 01:07:39 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 295s for new tasks
    [2018-06-22 01:07:40 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2018-06-22 01:07:40 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 294s for new tasks
    [2018-06-22 01:07:41 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2018-06-22 01:07:41 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 293s for new tasks
    [2018-06-22 01:07:42 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2018-06-22 01:07:42 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 292s for new tasks
    [2018-06-22 01:07:43 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2018-06-22 01:07:43 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 291s for new tasks
    [2018-06-22 01:07:44 +0200] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks
    [2018-06-22 01:07:44 +0200] info [cpbackup_transporter] cpbackup_transporter - Waiting up to 290s for new tasks
    [2018-06-22 01:07:45 +0200] info [cpbackup_transporter] cpbackup_transporter -
    snipped
    
    in
    cpbackup_transporter log missing any accounts

    backupall xxxxxxxxxxxx Unable to send “/backupssd4/2018-06-22/accounts/xxxxxxxxxxxx.tar.gz” to destination “backupall”
    backupall xxxxxxxxxxxx Unable to send “/backupssd4/2018-06-22/accounts/xxxxxxxxxxxx.tar.gz” to destination “backupall”
    backupall xxxxxxxxxxxx Unable to send “/backupssd4/2018-06-22/accounts/xxxxxxxxxxxx.tar.gz” to destination “backupall”
    backupall xxxxxxxxxxxx Unable to send “/backupssd4/2018-06-22/accounts/xxxxxxxxxxxx.tar.gz” to destination “backupall”
    backupall root Unable to send “/backupssd4/2018-06-22/accounts/.master.meta” to destination “backupall”
    backupall xxxxxxxxxxxx Unable to send “/backupssd4/2018-06-22/accounts/xxxxxxxxxxxx.tar.gz” to destination “backupall”
    backupall xxxxxxxxxxxx Unable to send “/backupssd4/2018-06-22/accounts/xxxxxxxxxxxx.tar.gz” to destination “backupall”
    backupall xxxxxxxxxxxx Unable to send “/backupssd4/2018-06-22/accounts/xxxxxxxxxxxx.tar.gz” to destination “backupall”
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 upsforum, Jun 22, 2018
    Last edited by a moderator: Jun 22, 2018
  4. cPanelLauren

    cPanelLauren Forums Analyst II
    Staff Member

    Joined:
    Nov 14, 2017
    Messages:
    3,530
    Likes Received:
    253
    Trophy Points:
    193
    Location:
    Houston
    cPanel Access Level:
    DataCenter Provider
    Hi @upsforum

    Is there a point in the transport logs where it indicates an error? Based on what you're providing in the 3-minute log section this just shows that the transport started.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice