The system experienced a problem while it fetched the list of available modules.

[bdennie]

Last night our servers started upgrading from CPanel version 11.50 to 11.52. After this we are no longer able to see available perl modules. This did work before the upgrade. Here is the errors in the log

/usr/local/cpanel/logs/error_log

Warning: something's wrong at /usr/local/cpanel/Cpanel/JSON/FailOK.pm line 46.
Attempt to reload Cpanel/JSON.pm aborted.
Compilation failed in require at /usr/local/cpanel/Cpanel/CachedDataStore.pm line 21.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/CachedDataStore.pm line 21.
Compilation failed in require at /usr/local/cpanel/Cpanel/Crypt/GPG/VendorKeys.pm line 59.
Compilation failed in require at /usr/local/cpanel/Cpanel/Crypt/GPG/VendorKeys/Verify.pm line 39.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Crypt/GPG/VendorKeys/Verify.pm line 39.
Compilation failed in require at /usr/local/cpanel/Cpanel/HttpRequest.pm line 13.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/HttpRequest.pm line 13.
Compilation failed in require at /usr/local/cpanel/Cpanel/cPCPAN/MirrorSearch.pm line 106.

Any ideas would be greatly appreciated. I have not found anything searching yet.

 

[cPanelKenneth]

If you would, please open a support ticket (cPanel Customer Portal) on this system. We've been getting intermittent reports about updates failing on JSON. We'd like to inspect a system where it's happening.

Thank you.

Edit: typo

 

[bdennie]

Support ticket is open.

Thank you

 

[sonicthoughts]

Same error. I can open but rather if you can pls post here.

 

[cPanelMichael]

Hello

To update, this issue is addressed with internal case CPANEL-1929 as of cPanel version 11.52.0.18:

Fixed case CPANEL-1929: Ensure cpanm works with YAML::Syck installed in system Perl.

Thank you.