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The system experienced a problem while it fetched the list of available modules.

Discussion in 'General Discussion' started by bdennie, Oct 15, 2015.

  1. bdennie

    bdennie Member

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    Last night our servers started upgrading from CPanel version 11.50 to 11.52. After this we are no longer able to see available perl modules. This did work before the upgrade. Here is the errors in the log

    /usr/local/cpanel/logs/error_log

    Code:
    Warning: something's wrong at /usr/local/cpanel/Cpanel/JSON/FailOK.pm line 46.
    Attempt to reload Cpanel/JSON.pm aborted.
    Compilation failed in require at /usr/local/cpanel/Cpanel/CachedDataStore.pm line 21.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/CachedDataStore.pm line 21.
    Compilation failed in require at /usr/local/cpanel/Cpanel/Crypt/GPG/VendorKeys.pm line 59.
    Compilation failed in require at /usr/local/cpanel/Cpanel/Crypt/GPG/VendorKeys/Verify.pm line 39.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Crypt/GPG/VendorKeys/Verify.pm line 39.
    Compilation failed in require at /usr/local/cpanel/Cpanel/HttpRequest.pm line 13.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/HttpRequest.pm line 13.
    Compilation failed in require at /usr/local/cpanel/Cpanel/cPCPAN/MirrorSearch.pm line 106.

    Any ideas would be greatly appreciated. I have not found anything searching yet.
     
    #1 bdennie, Oct 15, 2015
    Last edited by a moderator: Oct 15, 2015
  2. cPanelKenneth

    cPanelKenneth cPanel Development
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    If you would, please open a support ticket (cPanel Customer Portal) on this system. We've been getting intermittent reports about updates failing on JSON. We'd like to inspect a system where it's happening.

    Thank you.

    Edit: typo
     
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  3. bdennie

    bdennie Member

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    Support ticket is open.

    Thank you
     
  4. sonicthoughts

    sonicthoughts Well-Known Member

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    Same error. I can open but rather if you can pls post here.
     
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    To update, this issue is addressed with internal case CPANEL-1929 as of cPanel version 11.52.0.18:

    Fixed case CPANEL-1929: Ensure cpanm works with YAML::Syck installed in system Perl.

    Thank you.
     
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