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The system failed to determine the mysqld version

Discussion in 'Database Discussion' started by SadeghKzadeh, Jun 25, 2019.

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  1. SadeghKzadeh

    SadeghKzadeh Registered

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    hi guys
    i installing cpanel on centos 7.1 64 bit

    after creating account i will giving error
    my error is :

    Account Creation Status: failed

    Cpanel::Exception/(XID fq4zz2) The system failed to determine the “mysqld” version. at /usr/local/cpanel/Cpanel/MysqlUtils/Version.pm line 194. Cpanel::MysqlUtils::Version::current_mysql_version() called at /usr/local/cpanel/Cpanel/Mysql/Version.pm line 27 Cpanel::Mysql::Version::get_mysql_version() called at /usr/local/cpanel/Cpanel/Validate/DB/User.pm line 97 Cpanel::Validate::DB::User::get_max_mysql_dbuser_length() called at /usr/local/cpanel/Cpanel/Validate/DB/User.pm line 140 Cpanel::Validate::DB::User::_mysql_dbuser_name_length_check("sadaf") called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1239 Whostmgr::Accounts::Create::_validate_database_config(HASH(0x426d230)) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 350 eval {...} called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 350 Whostmgr::Accounts::Create::_wwwacct(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, 1, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 2961 Whostmgr::Accounts::Create::__createaccount("maxaddon", 0, "customip", "", "username", "sadaf", "maxpark", 0, ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 3015 Whostmgr::Accounts::Create::_createaccount("maxaddon", 0, "customip", "", "username", "sadaf", "maxpark", 0, ...) called at whostmgr/bin/whostmgr5.pl line 732 main::wwwacct("wwwacct") called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 259 Whostmgr::Dispatch::_do_call("wwwacct", HASH(0x3e10670), HASH(0x3e091e8)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 157 Whostmgr::Dispatch::dispatch("wwwacct", 1, ARRAY(0x3e0cc68), HASH(0x3e091e8)) called at whostmgr/bin/whostmgr5.pl line 265



    how i can fix it
     
  2. SadeghKzadeh

    SadeghKzadeh Registered

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    hello
    i will install cpanel now
    and installing complated
    but i have problem after install
    my problem is sql error


    No “program”! at /usr/local/cpanel/Cpanel/SafeRun/Object.pm line 170.
    at /usr/local/cpanel/Cpanel/SafeRun/Object.pm line 170.
    Cpanel::SafeRun::Object::new("Cpanel::SafeRun::Object", "stdin", "select * from user LIMIT 1;", "program", undef, "args", ARRAY(0x3e13b30)) called at whostmgr/bin/whostmgr.pl line 1834
    main::passwdmysql(__CPANEL_HIDDEN__) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 259
    Whostmgr::Dispatch::_do_call(__CPANEL_HIDDEN__, HASH(0x3b08320), HASH(0x3aa0cf8)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 157
    Whostmgr::Dispatch::dispatch(__CPANEL_HIDDEN__, 1, ARRAY(0x3b1b7a0)) called at whostmgr/bin/whostmgr.pl line 636
     
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @SadeghKzadeh,

    Can you paste the output from the commands below?

    Code:
    # sestatus
    # cat /var/cpanel/mysql_server_version_cache
    # mysql --version
    
    Thank you.
     
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