The system failed to import data from the RRDTool files

story_gooo

Registered
Oct 31, 2006
2
0
151
You receive an error when retrieving bachup any account
Code:
Warning: The system failed to import data from the RRDTool files into the user’s bandwidth database because of an error: (XID auh8v3) The system received an error from the “SQLite” database “/var/cpanel/bandwidth/xxxx.sqlite”: SQLITE_CONSTRAINT (UNIQUE constraint failed: metadata.key)
and
Code:
[2017-10-24 17:54:24 +0300] info [transfer_session] Changing password for MySQL virtual user xxx_dru as system user xxx...
[2017-10-24 17:54:24 +0300] info [transfer_session] Creating MySQL virtual user xxx_dru for user xxx
[2017-10-24 17:54:24 +0300] info [transfer_session] Changing password for MySQL virtual user xxx_Fshare as system user xxx...
[2017-10-24 17:54:24 +0300] info [transfer_session] Creating MySQL virtual user xxx_Fshare for user xxx
[2017-10-24 17:54:24 +0300] info [transfer_session] Changing password for MySQL virtual user xxx_data as system user xxx...
[2017-10-24 17:54:24 +0300] info [transfer_session] Creating MySQL virtual user xxx_data for user xxx

Please help
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,912
2,241
363
Hello,

Were these backups generated on the same server, or were they generated on a different cPanel server?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,912
2,241
363
Hello,

Could you open a support ticket using the link in my signature so we can take a closer look?

Thank you.