The system’s command to check or to restart this service failed.

pzavar

Registered
Sep 10, 2019
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We've been logging a lot more errors than usual with the Startup Log. This is the error message:
Code:
Died at /usr/local/cpanel/Cpanel/ServiceManager/Services/Spamd.pm line 192.
...propagated at /usr/local/cpanel/Cpanel/ServiceManager/Services/Spamd.pm line 204.
And this is the Startup Log:
Code:
Sep 18 00:50:36 [URL='http://web.example.net/']web.example.net[/URL] spamd[5251]: rules: meta test KAM_PET2 has dependency 'KAM_PET' with a zero score
Sep 18 00:50:36 [URL='http://web.example.net/']web.example.net[/URL] spamd[5251]: rules: meta test KAM_HAIR has dependency '__KAM_HAIR3' with a zero score
Sep 18 00:50:36 [URL='http://web.example.net/']web.example.net[/URL] spamd[5251]: rules: meta test KAM_HAIR has dependency '__KAM_HAIR4' with a zero score
Sep 18 00:50:37 [URL='http://web.example.net/']web.example.net[/URL] spamd[5251]: spamd: server started on IO::Socket::IP [::1]:783, IO::Socket::IP [127.0.0.1]:783 (running version 3.4.2)
Sep 18 00:50:37 [URL='http://web.example.net/']web.example.net[/URL] spamd[5251]: spamd: server pid: 5251
Sep 18 00:50:37 [URL='http://web.example.net/']web.example.net[/URL] spamd[5251]: spamd: fork: Cannot allocate memory at /usr/local/cpanel/3rdparty/perl/528/bin/spamd line 1434.
Sep 18 00:50:37 [URL='http://web.example.net/']web.example.net[/URL] systemd[1]: Started Apache SpamAssassin™ deferral daemon.
Sep 18 00:50:37 [URL='http://web.example.net/']web.example.net[/URL] systemd[1]: spamd.service: main process exited, code=exited, status=255/n/a
Sep 18 00:50:37 [URL='http://web.example.net/']web.example.net[/URL] systemd[1]: Unit spamd.service entered failed state.
Sep 18 00:50:37 [URL='http://web.example.net/']web.example.net[/URL] systemd[1]: spamd.service failed.
I was reading this thread that seems to be a similar issue but the solutions posted and what worked for the other person does not work for us. Running
Code:
rpm -qa |grep SpamAssassin[/ICODE], we get [ICODE]cpanel-perl-528-Mail-SpamAssassin-3.004002-14.cp1178.x86_64
, and finally trying to run
Code:
yum reinstall packagename
.
We receive either this:
Code:
Loaded plugins: fastestmirror, rhnplugin, universal-hooks[ICODE]

or this:
[CODE]Loaded plugins: fastestmirror, rhnplugin, universal-hooks
This system is receiving updates from CLN.
Existing lock /var/run/yum.pid: another copy is running as pid 29336.
Another app is currently holding the yum lock; waiting for it to exit...
  The other application is: yum
    Memory : 162 M RSS (763 MB VSZ)
    Started: Tue Sep  3 22:22:45 2019 - 14 day(s) 18:45:07 ago
    State  : Sleeping, pid: 29336
with it retrying every 2 seconds.

Does anyone know of any solution for our issue?
Thanks in advance!
 
Last edited by a moderator:

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
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That output indicates that yum is being used by another process which started using it 14 days ago - This would more than likely indicate that it's a stale process.

You might try to find out what PID 29336 is and/or kill it then attempt to run yum again.

I also want to note that it's possible you might be affected by the following upstream issue: [UPS-177] Service Failures after CentOS 7.7 update