I'm having some trouble today with consistent issues related to cpHulk and Whois lookups.
I did read another thread "SOLVED - Whois query took longer than 30 seconds" with a similar issue to mine but it did not address my problem.
The problem started today, prior to today there have been no issues.
My firewall rules are accurate with 43 open and I have no country blocks in place at the firewall level.
Can anyone offer some tests I can perform to try and troubleshoot this please? Or any advice at the very least.
Thank you.
I did read another thread "SOLVED - Whois query took longer than 30 seconds" with a similar issue to mine but it did not address my problem.
The problem started today, prior to today there have been no issues.
My firewall rules are accurate with 43 open and I have no country blocks in place at the firewall level.
Code:
[2018-08-07 16:39:44 +1000] warn [queueprocd] (XID 5n8ayj) The whois query for the address 'xxx.xxx.xxx.xxx' took longer than 30 seconds. at /usr/local/cpanel/Cpanel/Net/Whois/IP/Cached.pm line 96.
Cpanel::Net::Whois::IP::Cached::__ANON__(Cpanel::Exception::Timeout=HASH(0x116c6a0)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/Try/Tiny.pm line 120
Try::Tiny::try(CODE(0x102c558), Try::Tiny::Catch=REF(0xa8b780)) called at /usr/local/cpanel/Cpanel/Net/Whois/IP/Cached.pm line 97
Cpanel::Net::Whois::IP::Cached::lookup_address(Cpanel::Net::Whois::IP::Cached=HASH(0xe58580), "xxx.xxx.xxx.xxx") called at /usr/local/cpanel/Cpanel/TaskProcessors/cPHulkTasks.pm line 40
Cpanel::TaskProcessors::cPHulkTasks::KnownNetblocks::add_known_ip_for_user(Cpanel::TaskProcessors::cPHulkTasks::KnownNetblocks::AddIPForUser=HASH(0xad5f88), HASH(0xcabf10)) called at /usr/local/cpanel/Cpanel/TaskProcessors/cPHulkTasks.pm line 105
Cpanel::TaskProcessors::cPHulkTasks::KnownNetblocks::AddIPForUser::__ANON__(HASH(0xcabf10)) called at /usr/local/cpanel/Cpanel/Hulkd/QueuedTasks/Harvester.pm line 102
eval {...} called at /usr/local/cpanel/Cpanel/Hulkd/QueuedTasks/Harvester.pm line 95
Cpanel::Hulkd::QueuedTasks::Harvester::harvest("Cpanel::Hulkd::QueuedTasks::AddKnownIPForUser::Harvester", CODE(0xde0148)) called at /usr/local/cpanel/Cpanel/TaskProcessors/cPHulkTasks.pm line 107
Cpanel::TaskProcessors::cPHulkTasks::KnownNetblocks::AddIPForUser::_do_child_task(Cpanel::TaskProcessors::cPHulkTasks::KnownNetblocks::AddIPForUser=HASH(0xad5f88), cPanel::TaskQueue::Task=HASH(0xf74998), Cpanel::LoggerAdapter=HASH(0xa8bc60)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/cPanel/TaskQueue/ChildProcessor.pm line 63
eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/cPanel/TaskQueue/ChildProcessor.pm line 66
cPanel::TaskQueue::ChildProcessor::process_task(Cpanel::TaskProcessors::cPHulkTasks::KnownNetblocks::AddIPForUser=HASH(0xad5f88), cPanel::TaskQueue::Task=HASH(0xf74998), Cpanel::LoggerAdapter=HASH(0xa8bc60), cPanel::StateFile::Guard=HASH(0xf74c38)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 608
eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 608
cPanel::TaskQueue::process_next_task(cPanel::TaskQueue=HASH(0xd1d3c0)) called at /usr/local/cpanel/Cpanel/QueueProcd/Queueing.pm line 49
eval {...} called at /usr/local/cpanel/Cpanel/QueueProcd/Queueing.pm line 49
Cpanel::QueueProcd::Queueing::queue_process_next_task(cPanel::TaskQueue=HASH(0xd1d3c0), Cpanel::LoggerAdapter=HASH(0xa8bc60)) called at libexec/queueprocd.pl line 351
libexec::queueprocd::process_tasks(cPanel::TaskQueue=HASH(0xd1d3c0), cPanel::TaskQueue::Scheduler=HASH(0xd1d378)) called at libexec/queueprocd.pl line 368
libexec::queueprocd::_process_tasks_until_no_more_are_ready(cPanel::TaskQueue=HASH(0xd1d3c0), cPanel::TaskQueue::Scheduler=HASH(0xd1d378)) called at libexec/queueprocd.pl line 191
libexec::queueprocd::script("libexec::queueprocd") called at libexec/queueprocd.pl line 111
Thank you.