ozmo

Active Member
Jul 5, 2007
32
0
56
Australia
Hi all,

Within cPanel 11.6.0 I am attempting to preview themes via the following path:

Main >> Themes >> Universal Theme Manager >> (cPanel, Login, Webmail)

When I click the Preview icon (magnifying glass) all I see is a broken document symbol. (see attached image).

Anyone else have this problem? Any ideas?
 

Attachments

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
Hi all,

Within cPanel 11.6.0 I am attempting to preview themes via the following path:

Main >> Themes >> Universal Theme Manager >> (cPanel, Login, Webmail)

When I click the Preview icon (magnifying glass) all I see is a broken document symbol. (see attached image).

Anyone else have this problem? Any ideas?
That style of the X3 theme is not bundled with cPanel/WHM. You should contact the creator of that style and ask them to create a preview image for their style.
 

ozmo

Active Member
Jul 5, 2007
32
0
56
Australia
That style of the X3 theme is not bundled with cPanel/WHM. You should contact the creator of that style and ask them to create a preview image for their style.
But...This is a new install of cPanel / WHM and the x3 preview is ok. The preview breakdown is below.

BLUE = Preview ok
RED = No preview

rvmaroon
rvteal
rvolive
rvblue
x2
rvlightolive
rvgreen
bluelagoon
rvorange
rvlightmaroon
rvlightblue
x3mail
rvviolet
rvlightorange
advanced
rvlightgreen
x
rvlightteal
rvskin
xmail
rvskinlight
default
x3
rvlightviolet


Now i'm really confused :confused:
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
But...This is a new install of cPanel / WHM and the x3 preview is ok. The preview breakdown is below.

BLUE = Preview ok
RED = No preview

rvmaroon
rvteal
rvolive
rvblue
x2
rvlightolive
rvgreen
bluelagoon
rvorange
rvlightmaroon
rvlightblue
x3mail
rvviolet
rvlightorange
advanced
rvlightgreen
x
rvlightteal
rvskin
xmail
rvskinlight
default
x3
rvlightviolet


Now i'm really confused :confused:
I'm assuming rv* are RVSkins.

Bluelagoon is no longer supported by cPanel. I'm not familiar with a theme named "advanced" either. I know X3 and X3mail will soon be the only themes supported by cPanel (with exception of third party skins such as RVSkins, which would be supported in the product by the appropriate third party vendors). As such I would advise against using X/Xmail and X2 because those themes are not cPanel 11-aware and are only included for legacy purposes at this time.
 

ozmo

Active Member
Jul 5, 2007
32
0
56
Australia
I'm assuming rv* are RVSkins.
I'm guessing that also. I'll have to test within cPanel.

Bluelagoon is no longer supported by cPanel. I'm not familiar with a theme named "advanced" either.
Hmm.... the theme named advanced was there after initial startup. Not to worry.

I know X3 and X3mail will soon be the only themes supported by cPanel (with exception of third party skins such as RVSkins, which would be supported in the product by the appropriate third party vendors).
But... that doesn't explain why the x3 themes are some of the only ones that preview. Didn't you say... "That style of the X3 theme is not bundled with cPanel/WHM. You should contact the creator of that style and ask them to create a preview image for their style."

If there are not bundled with cPanel how are they viewable? And why are others not?

As such I would advise against using X/Xmail and X2 because those themes are not cPanel 11-aware and are only included for legacy purposes at this time.
Thanks for the head-up. Much appreciated.
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
But... that doesn't explain why the x3 themes are some of the only ones that preview. Didn't you say... "That style of the X3 theme is not bundled with cPanel/WHM. You should contact the creator of that style and ask them to create a preview image for their style."

If there are not bundled with cPanel how are they viewable? And why are others not?
Come to think about it, it makes sense that X3 and X3mail would have a preview image because they are cPanel 11 aware but others were developed before cPanel 11, thus not being cPanel 11 aware (meaning taking advantage of new cPanel 11 features such as the preview image).
 

ozmo

Active Member
Jul 5, 2007
32
0
56
Australia
Come to think about it, it makes sense that X3 and X3mail would have a preview image because they are cPanel 11 aware but others were developed before cPanel 11, thus not being cPanel 11 aware (meaning taking advantage of new cPanel 11 features such as the preview image).
Ahh ok, cool :cool:
Thanks for the explanation. Now I can move on without thinking I have a buggy install :)