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There are no packages that can be copied from the remote server

Discussion in 'General Discussion' started by 4u123, May 27, 2007.

  1. 4u123

    4u123 Well-Known Member
    PartnerNOC

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    Hi,

    I'm trying to do a multiple account copy on a cpanel 11 server from a cpanel 10 server.

    When I enter the remote server details and submit the form - it takes about 60 seconds then I get this...

    Generating Account Information from Remote Server
    Fetching Domain Information... Done
    Fetching Package Information... Done


    Packages
    Copy Package Name Feature List
    There are no packages that can be copied from the remote server.

    If I try the same thing from another cpanel 10 server there are no problems and the account list is displayed within a few seconds.
     
  2. madaboutlinux

    madaboutlinux Well-Known Member

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    Hello,

    Have you created the packages on the server you are coping the accounts to? You need to create the packages as same as the one already present on the server from where you are transferring accounts from.

    Create the packages and try again.

    Thanks.
     
  3. 4u123

    4u123 Well-Known Member
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    Yeah, the package names are identical.
     
  4. 4u123

    4u123 Well-Known Member
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    Oops.

    Forgot to open the SSH port in both directions on the new server.

    :eek:
     
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