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There was a problem creating the parked domain. Show Details

Discussion in 'General Discussion' started by hm2k, Dec 9, 2011.

  1. hm2k

    hm2k Well-Known Member

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    Trying to add any domain to one or two of my servers I get:

    The domains I've tried are most definitely on my name servers (as they have been for the past ~5 years).

    Sure I can work around it by "WHM > Tweak Settings > Domains > Allow Remote Domains > On" but this is a work around not a solution.

    The problem is that the error isn't verbose enough for me to debug the issue.

    Can anyone advise how cPanel checks for the name servers on the domain so I can replicate the bug at command line and hopefully diagnose it further that way.

    Thanks.
     
    #1 hm2k, Dec 9, 2011
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello :)

    Are you sure the name server IP addresses used for the name servers assigned to this domain name are all added to your server? If there is one that is not added to your server, you can add it under the "Remote Name Serve IPs" section in:

    "WHM >> IP Functions >> Configure Remote Service IPs"

    Thank you.
     
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    #2 cPanelMichael, Dec 12, 2011
  3. hm2k

    hm2k Well-Known Member

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    I've never had to "Configure Remote Service IPs" for my local name servers before, just set them in the "Basic cPanel & WHM Setup".

    I tried adding the IPs into "Configure Remote Service IPs" anyway, but there was no change.

    Do you know how cPanel checks for the name servers on the domain so I can replicate the bug at command line?
     
    #3 hm2k, Dec 23, 2011
  4. hm2k

    hm2k Well-Known Member

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    Does nobody know?
     
    #4 hm2k, Dec 29, 2011
  5. glupav

    glupav Active Member

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    did you solved your (and also mine) problem ???
    if so , how?
     
    #5 glupav, Oct 17, 2012
  6. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

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    Hello,

    If the nameservers are on your local server and working, but you are receiving the error message, please submit a ticket.

    We cannot diagnose the issue without server access very readily, since we don't even know the domain or nameservers on the forums that are being used. To provide private information, the ticket system is better than using a public forum. As such, please open a ticket in WHM > Support Center > Contact cPanel or using the link in my signature.

    Thanks!
     
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    #6 cPanelTristan, Oct 19, 2012
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