This is really weird. Anyone else having this problem?

logikstudios

Well-Known Member
Nov 2, 2006
156
0
166
Hey guys, i dont usually speak in this forum unless i really am baffled. Currently over the past week or so. My server has been dropping email accounts from different cpanel accounts. What i mean by this is, that users can send emails but not receive them. The message will just stay in the queue. Also when they log into there web mail, there are no messages there. Another weird thing is I am running ConfigServer Mail Manage and the accounts that are having the problem, there domain will just drop off the list of the server.

This is only happening to a select few accounts.

I have tried fixing this by Repair Mailbox permissions but it doesnt work. The only way i can fix this is by deleting the account and restoring it from a backup.

Is anyone else having this issue?

Best,
Nathaniel
 

SB-Nick

Well-Known Member
Aug 26, 2008
175
9
68
cPanel Access Level
Root Administrator
Greetings,

'tail -f' your exim_mainlog and copy the output here in the right moment when you send an email to that account.
Maybe we can troubleshoot why is getting stuck on the queue.