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Thread Prefixes

Discussion in 'cPanel Announcements' started by cPanelMichael, Dec 5, 2016.

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  1. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello Everyone!

    We've enabled Thread Prefixes on the cPanel Forums. Forum threads created from today onward will include a prefix name next to the thread title. Additionally, the 'New Thread' prefix is automatically selected next to the thread title field when opening a new thread, as seen in the following image:

    prefixes-new-thread.png

    Thread Prefixes allow us to categorize forum threads based on their resolution status. Here's the definition for each thread prefix:

    New Thread
    New forum threads always start with the 'New Thread' prefix to indicate the thread is considered unresolved and has not yet received a response by a cPanel staff member. Continued discussion is encouraged.

    In Progress
    Threads marked 'In Progress' indicate a cPanel staff member is participating in the discussion, but the thread has yet to reach a resolution status. Continued discussion is encouraged.

    SOLVED
    Threads marked 'SOLVED" indicate a cPanel staff member has determined the thread is resolved. While additional discussion isn't prohibited on these threads, users are encouraged to open new threads to discuss unrelated topics.

    Thanks!
     
    PCZero and Infopro like this.
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