three days, no update?!

[GOT]

I cannot ever rememebr goign three days without seeing an Edge update!

Nick, you on vacation?



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[Sash]

Maybe he wanted a break, he deserves one.

Mike

cPanel.net Support Ticket Number:

 

[hoobastank68]

I usually donnot see any updates during fri-sun
Also both times when i submitted a ticket, it was on a friday, and it usually gets answered on monday morning

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[N9ne]

I think everyone who handles cPanel sales is away too, a license order was put in by rackshack for me about 68 hours ago and Rackshack said it will take 24-48 hours so someone must be away.

cPanel.net Support Ticket Number:

 

[kcdworks]

Originally posted by N9ne
I think everyone who handles cPanel sales is away too, a license order was put in by rackshack for me about 68 hours ago and Rackshack said it will take 24-48 hours so someone must be away.

cPanel.net Support Ticket Number:

your request is probably sitting in a queue at rackshack, waiting for whatever department requests licenses to get to it.

That happened to us too, unfortunately. Took almost 4 full days to get it resolved. Best of luck.

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[N9ne]

Originally posted by kcdworks
your request is probably sitting in a queue at rackshack, waiting for whatever department requests licenses to get to it.

That happened to us too, unfortunately. Took almost 4 full days to get it resolved. Best of luck.

cPanel.net Support Ticket Number:

I see. Well I complained on Rackshack's forums and they got right to it so now I'm into my cPanel server .

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