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three days, no update?!

Discussion in 'General Discussion' started by GOT, Aug 24, 2003.

  1. GOT

    GOT Get Proactive!

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    I cannot ever rememebr goign three days without seeing an Edge update!

    Nick, you on vacation?

    :)

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  2. Sash

    Sash Well-Known Member

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    Maybe he wanted a break, he deserves one.

    Mike

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  3. hoobastank68

    hoobastank68 Active Member

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    I usually donnot see any updates during fri-sun
    Also both times when i submitted a ticket, it was on a friday, and it usually gets answered on monday morning :)

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  4. N9ne

    N9ne Well-Known Member

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    I think everyone who handles cPanel sales is away too, a license order was put in by rackshack for me about 68 hours ago and Rackshack said it will take 24-48 hours so someone must be away.

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  5. kcdworks

    kcdworks Well-Known Member

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    your request is probably sitting in a queue at rackshack, waiting for whatever department requests licenses to get to it.

    That happened to us too, unfortunately. Took almost 4 full days to get it resolved. Best of luck.

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  6. N9ne

    N9ne Well-Known Member

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    I see. Well I complained on Rackshack's forums and they got right to it so now I'm into my cPanel server :).

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